Las Palmas Mexican Restaurant
Franklin, TN 37067-8216
Phone: (615) 771-7014
- Price:
- $
- Hours:
- Mon-Thu 11am-10pm, Fri 11am-11pm, Sat 12pm-10:30pm, Sun 12pm-10pm
Editorial Review for Las Palmas Mexican Restaurant – by Citysearch Editors
In Short
Decor is standard-issue Mexican restaurant, and there's enough seating to prevent long waits for a table. The patio is a great place to have a few margaritas with friends, but keep it at that. The cheese-loaded menu includes large portions of beef and chicken nachos and shrimp and steak fajitas. Margaritas more sugar- than alcohol-based are popular drinks. Desserts include crisp, cinnamon-dusted sopapillas.
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User Reviews for Las Palmas Mexican Restaurant
03/02/2008 Posted by jkk47
I have never been treated so poorly at a restaurant in my life. My friend ordered a salad and is still not really sure if she got what she ordered - when asked the manager kept changing his mind as to whether or not she got what she ordered. Her salad came and was sitting with an obscene amount of water on the plate to the point where it was almost a lettuce soup. She couldn't flag down the waiter as it was busy on a Friday evening and tried to make the best of it by eating the chicken on the top of the salad. When the waiter came to bring the checks my friend asked to see the manager to let him know about the state of her salad - she did so in a kind way, not rude at all - and when the manager came he immediately started to defend himself saying that the salad was washed in water and was wet because of it. When we pointed out that no other restaurant had the problem of drenching their salads in water he said that no one else does it right. He wouldn't give my friend any discount on her salad because she had eaten the chicken. Instead of listening to and trying to make the customers happy he was rude and obnoxious and created a scene in the restaurant. When asked if he was willing to give up five customers (there were five of us there) forever over a $7.00 salad he said he was and told us that he couldn't deal with us because he had more important customers. I know this is a chain in Nashville and is very well known around town, and no one I know has had an experience like this one, but this manager's behavior was inexcusable and I am certain that I will never again return to this establishment.
Pros: Family atmosphere
Cons: Service
07/23/2002 Posted by tracijean
I love this Las Palmas...great for kids, easy on the wallet...patio dining. Try the mashed potato burrito, the fajita burrito, the excellent white cheese dip. We try to go at least twice a month.
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