06/20/08

VERY Disappointing!!

by scooby7

We went for a birthday, thinking it would be a nice treat, having been there once before, for dessert, we had been impressed enough to return and ended up this time-leaving with a UNPLEASANT experience! WE WILL NOT GO BACK! The food is average-- fresh, but average-- HIGH priced for what you get. The SERVICE WAS NOT GOOD!!! The guy who dropped off the salad basically threw it on the table and ran. The person who took our credit card to ring us up, did a fast walk-by and grabbed the credit card off the table like a criminal, never once pausing to say a word, this was someone we hadn't seen before-- luckily they did work there and brought our card back! LOL! The waitress and co-waitress, never came back after checking on us once. We did get a credit back for our side dishes which we complained about. But they did not ever ask us how our meal was!!!!! Which was NOT worth even $15, let alone $40 (for two of us) nothing fancy. It was like an about face from when we went there for dessert. It was NOT a good time especially for a birthday. I can say, I like the environment, but definitely not worth the money for that alone. BTW: their mac & cheese is NOT CLASSIC-- it has ham and bacon and croutons and several "upscale" uncommon cheeses used-- she said similar to swiss-- anyway if that's your style then great, other wise if you were expecting an upscale cheddar style-- then you will be as disappointed as we were. The main issue I have with that is that is said NOTHING about that on their menu. And the waitress did not say-- "just so you know".... "it has this and that in it".... so it was a total surprise when it came.

So, basically, for a nicer restaurant, you will pay higher prices; however I expected better food and service in exchange for paying $40 for two sandwiches and sodas. (I've had better food at a deli)

• Pros: nice dark environment
• Cons: terrible value, insincere service, lack of details on menu, did i say- terrible value

04/20/08

Good Restaurant but its a chain !!!

by Know what I like

I am a big advocate of independent restaurants I believe if you don't support them you won't have any. J. Alexander's is good and the food is consistant. The prices are alittle high on the side items and the side salad. My only issue with J. is the wait time and the fact they won't take reservations or call aheads, why??

They do have a good bar area and food is consistant.

• Pros: consistency on the food
• Cons: always a wait 30 + minutes, wine is over priced by $1.00 per glass

02/19/08

Avoid Fingers in your food

by marilynhollins

I was at J. Alexanders Sunday Feb 17,08

I was very disappointed.

My husband notice the waiters used their hands to clean off the tables, taking plates, glasses and silverware off the tables.

When the waiter brougth our food, his finger was in my husbands salad.

For Entress, again the waiter brought our steaks with his finger in the plate

while eating, a young man was sweeping the floor in our direction, dust and germs airbourne.

For desert I order key Lime pie, I asked the waiter if the crust have nuts in it, he stated no,I discovered that the crust did have walnuts in it.

So I can honestly say I was totatly disapointed.

Why can't they use trays anymore? or put bowls on a plate, so you won't have fingers in your food,

This is one of the many ways of getting ill from these germs. And disease from handling dirty plates, glasses and silver ware.

Please clean up your act before innocent people get sick.

Marilyn Hollins