Holiday Inn Express Hotel & Suites Franklin
Last updated 10.30.09
What People Are Saying About Holiday Inn Express Hotel & Suites Franklin
The Owner
Holiday Inn Express Hotel & Suites Franklin
Owner
The Holiday Inn Express Hotel & Suites Franklin is located in historical city of Franklin, Tennessee. Hotel rooms are fully accessorized with daily conveniences such as hair-dryer, in-room safe, iron and board, clock-radio and work desk. Our location is regarded as one of the premier hotel in the area because of the quality of product and service. Our front desk team consist of professional, educated and extremely knowledgeable individuals who can assist you with your visit to Franklin. All the hotel rooms are enabled with high-speed internet access (NIC Card Required) and Wireless Internet…
The Editor
Robyn Galbos
Citysearch
In Short – Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free when sharing a parent's room and as many as four children per family (age 12 or younger) eat for free at hotel restaurants. Other amenities include 24-hour business services, an in-room coffeemaker, iron, hair dryer, room service, a swimming pool and a fitness center.
12/07/05
Beware...
by AngJett
We booked a room with this particular Holiday Inn and had to change our plans. We let the them know weeks in advance that we needed to cancel the reservation, but they still charged our credit card for the room. Being in sales and using Holiday Inn hotels VERY frequently (including previous visits to this one), we were not happy with this charge. Upon complaint, they informed us that they would NOT credit us the room since it was made in advance. With sufficient notice, most hotels will not charge for cancelations. Being very displeased, we called the corporate office who gave us a credit for a free night. Apparently, each local vendor can make their own rules on some things & this particular venue was not at all pleasant to deal with. We will not book with them in the future.
- Pros: location
- Cons: Poor customer service, Poor management, Poor conduct
The Details on Holiday Inn Express Hotel & Suites Franklin
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Message from Holiday Inn Express Hotel & Suites Franklin
- Simply Smart Bedding
- Express Start Breakfast Bar
- Simply Smart Bathroom
The Holiday Inn Express Hotel & Suites Franklin is located in historical city of Franklin, Tennessee. Hotel rooms are fully accessorized with daily conveniences such as hair-dryer, in-room safe, iron and board, clock-radio and work desk. Our location is regarded as one of the premier hotel in the area because of the quality of product and service. Our front desk team consist of professional, educated and extremely knowledgeable individuals who can assist you with your visit to Franklin. All the hotel rooms are enabled with high-speed internet access (NIC Card Required) and Wireless Internet Access (Wireless Card Required). If you are planning your visit to Franklin, feel free to contact our Front Desk Manager and we will be more than glad to assist you to plan your visit. Cracker Barrel is located next door to the hotel.
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