Gallatin >Home & Garden > Gibson Furniture Co
Great service, quality merchandise. After an extensive search for the perfect size, top quality desk , I found what I was looking for in an office in Nashville. However, no one in the area had that particular desk in stock. I called Gibson furniture and the folks there were willing to help locate the manufacturer, order the desk and deliver it to my home. They were very easy to work with, friendly and went beyond what I would have expected of most stores. Great hometown service! I would recommend them any day of the week. In fact, I plan to visit the store this week to purchase a sofa set.
Great Service. As a local business owner, I have call to recommend a source for bedding and furniture to my clients. I have refered clients to Gibson's on many ocassions. I have without exception received great feedback from all of those referals. My clients consistanly state that the service and selection are just what they are looking for! It's great to have a local "home town" option to furnish our homes. Thanks!
poor customer service. Sales people friendly at first but if you have to return something look out!! You will never be able to shop there again...that is what the sales team will tell you in the nicest way possible. I custom ordered a sofa and when I received it the pattern was totally miss matched! (Manufacturers problem!?) They took the sofa back no problem, then I went there to look for another sofa...off the showroom floor the owner saw me and left the building then called a sales associate on the phone while I was standing there and told her to tell me that if I bought something from them again there would be no returns...( so it was my fault that the sofa was miss matched????) anyway I left and will never be back again....if you are not sure what you want don't go to Gibsons b/c you will only have one time to buy and return if you don't like it or it dosen't fit the room or not match the carpet or custom ordered not matching pattern..you get my drift.
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