Sakura Japanese Rest & Sushi
Franklin, TN 37064-2123
Phone: (615) 591-1020
User Reviews for Sakura Japanese Rest & Sushi
09/11/2007 Posted by sugar4489
i really love the food here but every time i go in there the service is kind of weird. the waitresses are all sitting around in the empty booths and they yell in japanese back and forth from opposite sides of the room. many of them don't seem to speak or understand english very well. like i said the food is good and they get it to you pretty fast but i don't like going in there because of the staff.
Pros: good food,fast service,reasonably priced
Cons: staff has very bad sloppy manors
08/11/2007 Posted by nanna07
We haven't eaten there in months. My husband, our 24 year daughter and myself ate there regularly before the new owner, and several times after it changed hands. The decor improved and the sushi (rolls) was still very good, but the teriyaki and the customer service was poor. The manager who greeted us by name, was very chatty, which we realized later was just to cover up the poor service. His excuses ranged from the cook is having a bad night to the server(co-owner) didn't understand much English. He never offered to right the wrongs , only made excuses....... well, we haven't been there in months and will only return when it either changes hands again or is under new management. It's a shame, because it was so convenient and good before.
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