Once Upon A Child

Overpriced items and poor customer service.. As a consigner you would expect good treatment when dropping off clothing that adhers to the policy of the establishment. Of all of the times I have consigned there they have rarely accepted my clean, pressed, barely used toys & clothing. Although, when I do purchase clothing there I find many items that are faded, stained, and plain outdated while shopping for the quality items that their own policy prohibits.

Places like these are only good when they have more compettition and in an area with very few consignments stores they can set the prices higher than other consignment stores. If you really want a deal there are some great clothes swap websites like thredup or come to one of the many excellent consignment sales in the area.…

Disappointing customer service. I sold a rather large amount of children's clothes to this place recently. I was very disappointed with the lack of friendliness, warmth and helpfulness that the employees exhibited both on the phone and in the store from the beginning of my experience to the end. It seems to me that when there is one grown woman and two grown young men working the front, that someone, especially, one of the young men, would have offered to help me carry a rather large tub back out to my car. I don't think I will return. This is too bad considering the potential this place could have with good customer service.…

DON'T WASTE YOUR TIME WITH THESE PEOPLE!!!. Don't waste your time dealing with these people. They have no customer service skills and it appears they have a disorganized way of accepting and rejecting items. You would experience more joy by donating them to a Women's Shelter. I am certain that I will not go back to this store nor recommend it to anyone. Beware!!!!!!!!!!!!…

Don't Shop Here. I normally don't take the time to write reviews but people need a major lesson in customer service. This is a BABY store, you know happy times!! Well I wish I had read the recent reviews because I would have went somewhere else! Save your money!…