09/27/09

green hill bread & company - awful

by rbelle

ran out of soup in the afternoon but was told we could take some out of their cooler and heat it up at home.. huh?

turkey salad bland, fruit tea sour, flan was actually pudding.

complained to the manager and got the money back for dessert but he proclaimed the tea '' fine''

this place is a waste of time and money.

• Pros: nothing
• Cons: loss of money

06/30/09

From the Inside

by Dragous01

I use to work for this company and I can certainly say that it has it good and bad sides. The food is good but not the best that I ever had and yes it is a high priced place to eat a salad and sandwich. The cookies are high. The employees are good but they are under paid because their pay was cut 15%. I don't usually bash a company that I have worked for because the companies that I have worked for are really companies not pretenders. Now the other day I was in Franklin visiting my parents and we went to the Cool Springs location and I have to say that it was good food and the workers were nice but the prices are still high. My mother wanted to try it out and that is the only reason that I went there for what we paid we could have went to Chili's and got the two for one drinks.

It is sad because when I started with Bread and Company I was promised this and that. The promise of growth, the promise of change. Well, the only thing that I saw was the fall of something that was going no where. And now that I am a customer or I use to be a customer I see what the guest that once complained to me were talking about. It is a shame that no one in this company knows how to run a restaurant business. It is also good to have Bread and Company around so that others can see what not to do if you want to start your own business. From the other side of the counter I really knew what the customers were going through with the menu choices and the prices but the guest never knew what the workers were going through trying to get the upper management to help the guest. Trust me all we got was excuses too.

There are better places to eat that will treat you like you are paying for a service. Some even treat you better. Hopefully one day Bread will know the real meaning of Company and treat the employees like they need to be treated and the customers as guest.

• Pros: It's a Building
• Cons: They Call it a Company

02/12/09

GOODBYE - PLANTED CITYSEARCH REVIEWS - AVOID - used to eat AND work here

by DoYourCulinaryHomework

This company has gone downhill faster than a greased toboggan on Mt. Everest! Consider: Why is there still not a website after two years of "coming soon". Why are there fewer employees and higher prices? Why won't the owner answer any customers complaints, etc?

This company PLANTS REVIEWS on citysearch!!! I witnessed it although it was supposed to be a "secret at administration" but we heard about it and I witnessed it. Look around November 2006 through early 2007!!!! For ALL locations except this one so far? Who are the one-time or few-time reviewers with the 5-star ratings in the middle of all the other negative feedback??? INSIDERS. Hiding the fact that the owner is off fishing all over the world with YOUR $$$ rather than caring about your purchases. Or enjoying one of two Belle Meade houses. If you are employee that won't be abused or who has morals - find a job somewhere else!!!! Mommy really screwed up giving sweet sonny this business - it was great before he took it!

Don't support the mentioned and unmentionable "habits" - Jersey Mikes and others will treat you right and have owners who care!!!!