Love Dr. Girone, Laura and Amy!.
About a month ago my dog Greighson Andrew blew out his ACL and surgery is mandatory for this kind of injury. My regular vet stated he did not have the training to do the surgery and referred us to a specialists.
I had two concerns about that; first, a specialist was going to cost us at least $2000 for this surgery and second, I did not want to send my "kid" to a complete stranger.
I remembered a friend of mine's dog had just had this same surgery; blowing out one's ACL is apparently very common in the canine community. She had taken her dog to Dr. Mark Girone at PetMed and the surgery went beautifully. And it didn't cost her $2000. So I called them and set up a consultation.
I was very impressed by the thorough explanation of both surgeries (the one they did at PetMed and the one they did at a specialist's). Dr. Girone explained the process for both so that I could make an informed decision. I was very impressed by the way they treated Greighson and the kindness and concern they portrayed about the entire situation. When your kid is hurt and you're facing an expensive surgery it's very stressful. Kindness and concern is much appreciated in these situations and I was very grateful for it.
We decided to have Dr. Girone do the surgery which went well and although Greighson has had an extended recovery time due to the extent of injury he did to his knee all is going well.
I cannot say enough good things about Dr. Mark Girone, Laura (vet tech) and Amy (vet tech). When Greighson first went to PetMed he was scared and upset. Now he loves going there. He gets so excited to see Laura - who he thinks is his girlfriend - and even gives kisses to Dr. Girone when he sees him. Seeming my "kid" this happy and excited lets me know they are good people and makes all the difference in the world.
I went to PetMed for one surgery, but ended up finding a new vet for our fur kids. I am truly so grateful that I listened to my friend and took Greighson to see them for his surgery.
Much thanks and gratitude to Dr. Girone, Laura and Amy.
WHERE IS CAITLYN CARROLL!!!!??????. I am extremely saddened to just find out that Dr. Carroll is no longer with PetMed. Noone was able to tell me where she went so I have no idea how to reach her. She has been our Pet Doctor for many years and I am very attached to her. She is caring and extremely personable. She always gives her undivided attention. If anyone knows how I can reach her please tell me! Thanks, Barbie
updated. I boarded my 2 pugs for 8 days at Ped Med....Beside the fact that i paid approximately $300 to board them and administer theyre meds, My oldest Dog who is 12 Came home sick with a Stomach infection ?...after dealing with diahreah for 4 days i took them back for a follow up as to why.....They told me my dogs had tape worms and needed to be treated...They went to ped meds fine with no issues what so ever....
Excellent care - They stayed open late to see my injured pup.
My puppy had what I thougth was broken leg, rushed to Clinic for treatment. They stayed past closing time, treated dog and me with respect. They followed up with call nest day to check on "Freckles."
Ped Med has always treated, never sold un-needed services for my dogs and cat.
I highly recommend Dr. Cole and her caring staff.
Wonderful Vet Wonderful Service. After having gone to a different vet in town and having an incredibly bad experience, it was really refreshing to go to PetMed and be greeted warmly both by the staff and by the vet himself. They were prompt, very explanatory about the issues that my dog has and upfront about pricing.
The best in Nashville!. I can't say enough good things about Petmed! I'm definitely a protective dog owner and don't trust my dog to just anyone. I drive half an hour to get to them because they are so wonderful to my dog. We faithfully use their grooming and vet services. My dog has a thick, long coat (part Chow) and a lot of groomers want to charge an arm and a leg to groom her- but not Petmed! And they do a beautiful job! My dog looks so cute when she emerges from the back with a bandana around her neck after each haircut! The vets have been more than wonderful to us. They are so kind and knowledgeable. We've been there for appointment visits and also as a walk-in. Each time they got us right in and were awesome about answering every question I had. The staff is just crazy about animals and it shows! Every one is so sweet and you never have to wait long for anything. I'm so happy we found them!
Everyone welcome here!. This place is a great find for me and by two dogs. The doctors are ALL very nice and knowledgeable. Dr Morgan has been especially helpful to me. Our first visit to Petmeds was with a stray rescue with a host of medical issues!! They greeted us with open arms and minds, and provided exceptional service and care. They helped us save this doggie?s life! No animal is turned away here. The great service continues with at home follow up calls and reminder mailers. I believe that these doctors and staff (even the receptionist who has always been nice to me!) have the biggest hearts and finest animal care around. Also, any time that I call with questions they are nothing but polite and helpful. It is true, they are not a ?value vet? but you always get what you pay for ? remember that. I suggest making an appointment to avoid waiting; however the service IS STILL worth it. Highly recommended!
Average. I have a lab with several health problems so I've been to PetMed about 5 times now. Sometimes the service and vet are good and at other times not so good. My lab was misdiagnosed with ringworms and the vet told me that she would follow up with bone and joint health information but never did. The vet that I originally used there missed a couple of scheduled appointments and we were passed on to another vet and it was like starting all over. The facility is nice and clean and the hours are good.
puppy love. From the first time I stepped foot in the door, my pets and I were treated with nothing but respect. One thing folks need to remeber is that when you go into any clinic, human or pet, as a walk in, you can expect a wait, save yourself the time and make an appointment. The staff at PetMed is wonderful and caring, my dogs enjoy coming to the clinic to visit all these wonderful folks, they don't typically like to go anywhere. ( scarry) I have sat in the lobby and heard the horror stories for other people that were in this clinic to help "fix" somethings another clinic may have done, or not done, they get lots of referrals from other clinics, and I for one can say I know why: dedication, commitment, respect and compassion. As far as the pricing, anyone that has not learned in life that you get what you pay for has a hard road ahead. The prices may be a bit higher, but I also get a higher level of professionalism and a fabulous piece of mind knowing my pets are seen by the best!!! I am in this place all the time, I can pretty much gaurantee that no Doctor in that place told someone their 8 week old kitten only needed 1 set of vaccinations, not in this place.
Horrible service, incompetent vets. The receptionists at PetMed are snotty and aloof, and the vets are incompetent. I adopted an 8-week-old kitten from Animal Control and took him to PetMed to get checked out and get started on his shots. The vet I saw said that he just had ear mites and gave me one round of Revolution to treat them. Also, she said he would only need one set of shots (come on -- an 8-week-old kitten only needing one set of shots? Everyone knows better than that!). About a week later I had to take my other cat in for urinary tract problems. I ended up leaving him there for the day and when I came to pick him up, the vet didn?t even come out to explain the antibiotics she had prescribed. They just handed the cat back to me, said good luck, and I never heard from them again. Needless to say, I found another vet immediately. The ?ear mites? on my kitten never got better, probably because when I took him to a new vet, they took the time to do an ear smear and determined that it wasn?t even ear mites, but a yeast infection which requires a totally different antibiotic. Also, he needed 2 more rounds of shots. The new vet also took the time to explain all of the urinary tract problems my other cat was having, even brought in books with pictures to show me what was happening. PetMed?s prices for the minimal work they did on my cats was outrageous! At my new vet, we got new shots, new prescriptions, new tests, and I spent less money there than I did for two 5-minute visits at PetMed. PetMed is a rip off and I definitely do not recommend them to anyone!
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