Franklin >Tile Contractors > Carpet Den Interiors
264 Mallory Station Road, Franklin, TN | Directions 3706435.956253 -86.829212
M,W,F 8am-5pm, Tu,Th 8am-7pm, Sa 10am-4pm, Su Closed
Beautiful store and great products, but terrible customer service. I came in looking to add 800SF of hardwood (w/install) and couldnt get a call back after they came out for a measurement and i landed on the product.
Disappointing experience at best.
We have used Carpet Den for eight different flooring projects over the last 12 years! Either we have been pleased or can't learn a good lesson! :) Thankfully, it is the former! The installers have always been prompt, courteous, and have done their jobs well (carpet and laminate). The few times there have been problems (usually from the manufacturers end, not the fault of Carpet Den) they have been handled professionally and corrected to our satisfaction. We have mostly used Christopher Parsons as our sales contact, who always greets you with a smile, a helpful attitude, and a lovely South African accent! He is a diligent employee and deserves a BIG raise!!!
My husband and I recently used Carpet Den Interiors to carpet our bonus room and we are thrilled with the results. They have quality carpet, competitive rates, great customer service and timely install. We loved working with Lisa McNeese. She was extremely helpful and knowledgeable. We recommend this company for all your flooring needs.
I received better pricing, service and quality at Carpet Den. Thanks Evan for the great service and thank you gift.
I love my three coordinating Nourison rugs I purchased from Evan M. at Carpet Den Interiors.
On top of great pricing, everything was handled efficiently and professionally and in a timely manor.
I will use Carpet Den Interiors for my future flooring needs.
Carpet Den is my resource for carpeting and tile for my clients. Lisa McNeese and Jessica are my go to sales people who know their products and design. Friendly, professional, and great service. Always ready to measure at my client's houses. And now Carpet Den has an oriental rug shop!
Thank you Carpet Den interiors, your service is wonderful as I think Evan Millard truly believes in what he is doing! I also am so glad he has a design degree. His design experience was very helpful to me in choosing carpet for my in home office. I love the carper and I really love the pad, I just want to invite everyone over to walk on it! Thank you once again
From our initial contact with salesman, Evan Millard, to the free in-home measurement, the installation & cleanup, & the follow-up inspection by Evan, we definitely knew we had made the right choice in purchasing our bedroom carpet from Carpet Den. We were impressed by the professionalism & workmanship of all involved. We will definitely choose Carpet Den the next time we have any flooring needs.
Carpet Den is my go-to store for all of my flooring. Over the years I have had carpet, tile, hardwoods, and linoleum installed by Carpet Den and I have been happy with their service on every occasion. Pam Schmidt is one of the most knowledgeable sales people I have ever dealt with. She is very helpful with the decision-making process. Always patient, caring, and professional. I know I can count on her, so I don't go anywhere else to compare prices...etc. Do yourself a favor, and save yourself some time, by going straight to Carpet Den. Ask for Pam!
We are very happy with are new carpet and the wonderful service Evan provided.
Evan Millard was wonderful and asked the right questions to find out exactly what we needed. The installers were great and professional.
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