A Plus Automotive Repair

Recommends

Mark G.

Joined 1 year ago

These Guys are GREAT!. I have been shopping around for a few weeks only to stumble across these guys. I recieved nothing but honest pricing and a honest repair. These guys got right on my vehicle and repaird for much less than I had been quoted by other places. It took me 3 weeks to write this just incase there was a problem with the repair. There has been no problems and my car is running great thanks to A+ Automotive. If you have not used them I suggest you give them a call.

Doesn't Recommend

Gene K.

Joined 1 year ago

I want to dispute A automotive on their reply about my tran. I took my car to A+automotive on the 16th of December, I have a receipt from ATT for the wrecker service that towed my car to their shop. I stopped by and he said to me bring it over here so we can see what it is, so I had it towed to their shop on the 16th, It sat in their yard for a week before he got it in the shop,. He told me the transmission was frozen up and a rebuilt one was $2152.19 and I told him I didn't have that much money, but I sold to shotguns and came up with $1500.00 and he would carry the rest until the 3rd of January. after a couple of weeks the car was supposed to be fixed. His mechanic drove it and said it run great. I picked it up and drove about 3 miles and it was jumping and I took it back and got the mechanic and told him I wanted him to ride with me and he did and it started jumping and sputtering, and he said you can't hurt it to drive it, it needs a selonied and he said bring it back to me on Sunday and I will fix it and there will be no charge it is on me. I stood there and watched him put the transmission in the car it took about 3 hours of we watching for him to get the trainsmission in that is why I t hought they were fixing it. I did not know at this time they had sent the car out to get it fixed. Well when I took it back is when all the trouble started. Jonathan said he did not know where the car was at, it was in Hendersonville somewhere but he didn't know where. His mechanic took it over there. I went by several times over the next 4 weeks and there was always some excuse, his mechanic was over there all day long working on it, the parts didn't come in. It was one excuse after another. I was in there one day and there was a policeman across the street from his place and I walked over there and asked the policeman if he would come to A+ with me and he said he would be there in a minute, so I walked back in to wait on him and Jonathan told me to leave. When the policeman came I explained to him the problem and Jonathan told me to leave again and I said I wasn't leaving until I got my car, I had already paid him, and the police said I needed to leave so I did. Outside of the building the police said it sounded like I needed to get an attorney. We went to the police station the next day and another policeman went went us to A+ and he also stated he had had several complaints about A+ Automotive and when we went to A+ the officer told Jonathan the same thing that they had several complaints about them. Anyway when we went to pick the car up the car was not at his place and the officer told him we would be back tomorrow and if the car wasn't there it would be reported as a stolen vehicle and he would be responsible. He then told me there was another $575.00 owed and that had to be paid before we picked the car up. I called my sister in Columbia SC and she called him and gave him her credit card information over the phone and he processed it that day. We went back the next day with the same police officer went us and paid the other $652.19 and picked the car up. It took 6 weeks and 3 days to get the car back and as of Feb 13, 2012 the car doesn't have any REVERSE in it, and I have a 3 year warrenty on the repair but I am afraid to take it back to him to have him fix the REVERSE GEAR in it. I guess I will have to take it to another transmission place. I am under Chapter 11 Bankruptcy and it is very differicult to do.

Recommends

Joseph M.

Joined 1 year ago

Great service and repair. I like many people have been to many repair shops in my life. I have a lot of respect for Jonathan and his great team. Not only did they replace my engine within a couple of days they took the time to put wire covers on all the wires, and cleaned everything up. I have received nothing but superb service & repair for my vehicle but Jonathan’s customer service is like none ever seen. I have had 2 follow up calls from him and a follow up vehicle inspection. Not many shops even care to take the time to do any of this. Jonathan & his team are greatly appreciated in this community. Thank you guys for all your hard work

And your great repair.

Recommends

Carlos M.

Joined 1 year ago

Great Technicians and a Great Shop all Around. These guys are very good. They cut through the chase and let you know what is really wrong with your vehicle and fix what needs to be fixed. They could have sold me on many things I am not a car guy. I did look up what the repaired and it was exactly what they repaired. I was only able to look it up because of the information they explained to me about the repair. I will send them everyone

Recommends

Randy H.

Joined 1 year ago

Highest Recommentation. I have had several cars serviced at A Plus and have found the owner to be fair, honest, and reliable. He has saved me a lot of money with his advice. The repairs have always been done well and completed on time. It's good to have a place to take your car where you know you won't be ripped off. I highly recommend A Plus for any automotive service!

Recommends

Jonathan S.

Joined 1 year ago

This Person Below Does not Exist. There has only Been 6 transmission installed at our shop in the past 2 years and we were the middle man for a repair done by another shop. 3 belong to the Nashville Fire Department, 2 are here now, and 1 was from a Dealer Ship. So I can only Say this person who wrote this is either a employee who has been terminated or just another shop trying to pretend to be a customer and give us a bad review. All prices are given up front and signed by the customer prior to any work being done to their vehicle. There will never and has never been a time where work was done to a customers vehicle without an exact dollar amount and agreed to. Nor do we miss diagnose vehicles, if we are not 100% sure of a repair we will direct the customer to another shop that may help them.

Doesn't Recommend

Karen K.

Joined 1 year ago

They will rip you off!. I also got my transmission repaired at this place. When I went in to pick up the car, the bill was SEVERAL HUNDRED DOLLARS over what I was told it would be. He never called me or let me know until the day I went to get the car.

On two other occasions, I took my car over there to get an estimate, then took it to another garage, (One that I know is honest.) The estimate I was given at A plus automotive was not only way more expensive (by several hundred dollars) than the other garage, but what they claimed was wrong with my car was not at all accurate.

An interesting note: when I related what A plus said was wrong with my car to my mechanic, his reaction was "do you think he trying to rip you off, or is he just stupid?"

That's enough for me. I'll never waste my time or money going there again.

Recommends

David W.

Joined 1 year ago

Great Experience with Auto Repair!!. Went to get my Lumina's AC Compressor worked on and the guys there treated me with respect and fixed my car. The shop is by far not the closest to me as I live in Providene and the shop is on Lebanon Rd (other side of MJ) but it was totally worth the drive. Their labor charges are lower than any other place I've been to in Mt Juliet. They got me in almost instantly after helping me locate the part I needed for my car. The owner (Jonathan) treated me like family. He let me hang out in the shop and watch everything being done to my car. They offered me a soda while I waited. He even explained how to do the things he was doing so i could know how to fix it myself next time! It was by far the the most pleasant experience I have had getting automotive repairs anywhere and I would recommend A+ Automotive to everyone because it is a great shop!

Recommends

Peter R.

Joined 1 year ago

I recommend this shop to everyone. I do not even think I was the for 15 minutes, I told them I had a misfire in my engine they could have sold me on a tune up (this is what I thought I needed done) but as it turns out there was a vacuum line off. With the replacement of a vacuum line my car runs soo much better. I think the important thing here is they where honest and they know their stuff. Thank you guys for your honesty and your quick repair.

Recommends

A+ Automotive Repair

Joined 2 years ago

This Person Below is way off. This Vehicle was Towed in to us on 11/29/2011, Customer told us after the work was completed that they did not have the money to pay for the repair 12/10/2011 and I did tell them I would not charge them the $25.00 per day storage fee. The Customer had knowledge this vehicle was being sent to a Transmission shop, but we would not have an exact time frame on the repair it depends on how busy the shop was. It did take a total of 2 weeks before the vehicle was delivered back to us and every part was communicated with this customer and authorized. It was only when I had told him the shop was closed for the holiday and we would not be able to get it back here until a work day is when he got upset, and the proceeded to tell us he did not have the money and he was going through bankruptcy. There is no way any place is going to loose money for any customer. If the customer had explained to us he did not have the money for the repair we would have never taken the job. It is funny how they leave out the Truth of the matter, And the police escorted him out of the building because we would not return the vehicle without payment. I had over $2,500.00 into this vehicle. There was never any excuses on parts at all, there was a wait time of 4 days for the rebuild kit.