WORST SERVICE EVER!!!. Went in to schedule appt for a full keratin treatment with a Groupon. The stylist at the counter was going to schedule me with a new stylist for the service until she found out I also wanted a cut and color then she scheduled me with herself. When I went in for the service after she cut and colored my hair she put about 5 sprays of the express keratin on. I re-scheduled at the front desk for the "full keratin" treatment, again. When I went back for the full keratin treatment she still did not give me the full keratin treatment I had purchased with Groupon. I will definetly notify Groupon. I gave them 2 chances to make good and they still wouldn't do the right thing.
Wonderful Spa and Salon. I am a New Master Stylist there. 20 years experience. I love color.. and working at Studio 157 is like working at home.... Two wonderful owners... Great co-workers Please come and see us there.
Bad Customer Service!!!!!. Called to cancel massage appointment due to scheduling conflict with therapist hours. I gave them other options on my schedule availability. 24 hours later I did not hear back from the salon. When I spoke to the owner and explained my disappointment and frustration, she did apologize but did not offer any incentive for me to give them a second chance. The owner hung up on me when I asked her what incentive was she going to give me to try and reschedule this apppointment. Just plain rude. Lost a new customer and I will tell everyone I know. I will go back to Massage Envy.
Our Massage Therapist was overbooked on her first week when you had called and we were trying to work out her NEW schedule. Unfortunately you were not understanding and very rude and verbally abusive to MANY members of our staff and you did not give us a chance to respond appropraitely. Your approach of DEMANDING incentives and yelling at our staff was not something we appreciate. Customer service is our motto but I will not allow our team not be verbally abused by anyone.
Relaxing and Peaceful!. Love it! Raquel is an awesome stylist and fun to be with! Be sure to get a facial!
friendly, proffesional and talented.
Wow - I LOVE Russel - what a talented, personable master colorist and stylist. Gives wonderful advice and does magic with your hair.
Customers are not just a number - they are family here and it's such a great change.
I can't say enough about the salon, with attached professional photography studio featuring the talented JENN CADY - chosen photographer for Miss America.
Encompass yourself in their peaceful surroundings and hospitable staff, check out their small boutique of goodies from "Tutu and twirls" in the back and grab a Shellac nail manicure with Ashley Rhodes while you're there and a pedicure to pamper, a pumpkin facial from the fabulous Corrie who's attention to detail and skills superseed any you've had n the past.
Can we offer you a mimosa or coffe with that today? YES PLEASE. LOVE STUDIO 157
Love It. Ashley Birchfield is one of many exceptional stylist at this business. In a single walk in I got a hair cut, shampoo, a scalp massage, men's facial and a beer all in one afternoon. It was fun and unexpected.
Best photographer and hair cuts in town. Located in downtown Hendersonville. Great owners and the latest hair trends and the top photographer in Nashville!
BEST SALON IN TOWN.
I have gotten My Hair Cut at Studio 157 and Taylor did an amazing JOB! The BEST Stylist around. The Staff is amazing and they made me feel like a million dollars. Plus The photography Aspect and cross Marketing is so cool.
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