I understand many people have different experiences at Camp Bow Wow, but I have never had a bad one. I have used two separate Camp Bow Wow's, one in Georgia and the Nashville Camp. Unfortunately, my dog has had kennel cough before and was vaccinated, but it is sort of like a flu shot, the vaccine doesn't always prevent it. It is NOT a disease, but a mild cold that can be taken care of at the vet. I was concerned at first, but the vet reassured me everything was fine, and it can be fixed with antibiotics. I have been pleased with how nice everyone at the Nashville Camp Bow Wow is, and all the posted signs of concerns that should be brought to my attention. My dog gets so excited as soon as a turn on the street and pulls me to the front door. I will continue to bring my dog, as long as they are happy to be there.
This was my dog's third stay at Camp
Bow Wow in Nashville. She was there last week while my husband and I were on vacation. On her next to last day at Camp Bow Wow I called to check on her. They reported that she had not been eating her regular food and they had to mix canned food in with it to get her to eat. This greatly concerned me and I had a friend go pick her up that day. For the next few days at home, my dog's health quickly deteriorated and her appetite was very low. My typically energetic dog was completely uninterested in her food or treats. We took her to the vet, who confirmed that she has Kennel Cough and that it is highly contagious. (Just for the record - my dog was vaccinated against Kennel cough prior to her stay at Camp Bow Wow.)
I immediately called Camp Bow Wow to let them know, assuming if my dog was sick, other dogs had also been exposed. The woman who answered the phone was completely unapologetic and reported that several other cases had already been reported.
Here are my two main issues with Camp Bow Wow:
1. My dog has been exposed to a highly contagious disease. They knew this, but did not bother to call to warn me. My dog was exposed to other dogs (we live in an apartment and there are several dogs in our complex) in the time in between, potentially spreading the disease even more. They were completely unapologetic. I have spent $143 at the vet dealing with this issue, gone through two bottles of carpet cleaner, washed four loads of laundry, and cleaned up more dog puke than I care to count. A responsible kennel would have notified owners of all exposed dogs so the could watch for signs of illness in their dogs, prevent further spread of disease, and ensure timely treatment if their dog does show signs that it is not feeling well.
2. My dog was not eating while at camp and they did not call to update me. When I did find out. They seemed to blame it on her being stressed and totally missed all the signs of Kennel Cough. If there is ANY issue with ANY dog while it is at Camp Bow Wow, the owners should be notified immediately.
Needless to say, we will not be using or recommending Camp Bow Bow again.
I will post the same that I did on city search because it is TRUE!!!
The staff is excellent. They ARE nice and ARE concerned with each dogs' well-being. If the staff "hated" dogs, then why would they work there? Money is not everything. This job is a "hot job." Not many people are really able to get lucky enough to get this job, and the ones who do are truly fortunate and truly grateful to have such a position to work with animals. Animal Lovers have these jobs. They wake up and come into work at early AM hours to ensure the dogs are feed, and taken out and have all the time to play. They are also there early to accept AM drop offs for the parents who are heading to work early and need a place for their dogs to stay and be taken care of during the day while they are at work. And yes there are live webcams so you can check up on your dog through out the day. Parents even drop off their dogs with "lunches" so their dog can have a meal to tide them over until they get home. They stay open until 7 to allow enough time for your dog to be picked up from day care or boarding. The staff knows each dog by name not for some study that when you appear through the door they "act" like they like your dog or have been paying attention to them, but because they really do know your dog and your dogs personality so well that they even know the smallest details about them. And as much as they donate and help shelters and others people still choose to be so rude and heartless to post such hurtful things about this business, and not just the business but the heart of the business, which is the staff who work day in and day out to ensure your dog has a good time and is well taken care of while you are at work or out of town.
I would recommend Camp Bow Wow's services any day to anyone. The owners and the staff are excellent and I would trust no one else with my babies.
I have read two complaints on here. I can only speak to my experience. I have been going to Camp Bow Wow since they opened. My dogs have been to many of the dog day camps around town.
However, I just have to mention the name and they get excited. They are excited on the drive there and on the drive home. That isn't true on the other dog day camps.
The staff remember my dogs names even the people I never met.
I have watched them on cam (yes it is free). There are a ton of dogs but everytime I have watched there has been a human in the area with them.
It is the cleanest (and nicest smelling) dog day care I have found.
Two last thoughts, as a whole, this has been the easiest company to deal with regarding my changing schedule. A simple call can get you overnight stay. They are willing to work with your schedule because they open up earlier and stay open later including weekends. The staff has always had a smile on their face. They seem to truly enjoy what they do. Even with all that barking.
If your dog enjoys going then that says a lot about the place. My dogs love it. I am sure yours will as well.
Short and sweet. My little dog has been going here for about 5 months it was great but now its going down hill so fast. Just be safe and wacth from the web cam.
THEY ACT ALL NICE BUT ONCE YOU LEAVE YOUR DOG YOU CAN WATCH AT HOME (ITS NOT FREE) BUT YOU CAN WATCH THEM AT HOME VIA WEBCAM AND MY DOG WASNT EVEN LOOKED AT TILL I CAM TO GET HER THERE WAS SO MANY DOGS ITS CRAZY. TO MANY.
ITS OKAY THEY JUST NEED TO GET THERE STUFF TOGETHER
I love this place (so does my dog)!.
IF YOU ARE LOOKING FOR SOMEWHERE TO TAKE YOUR DOG FOR OVERNIGHT OR DAYCARE, TAKE HIM/HER TO CAMP BOW WOW!!!!
I've been taking my dog to "camp' for about 3 months. The staff is great. My dog goes about twice a week, and he LOVES it. He gets to play with other dogs, and I have fun watching him on the web cam. By the time we get home after work, he's exhausted.
The staff is great. They all know my dog by name, and they know that he's mine. I don't have to tell them who I'm there for when I pick him up. They know.
On Valentine's Day, the campers got Valentine cards from the other dogs and some treats in a bag. Nice touch.
I've been really pleased with the service at Camp Bow Wow, but here's the thing that clinched it for me. Recently, my dog was bitten by another dog. It wasn't a fight; they were just playing. Things happen when you have big teeth and claws. My dog wasn't hurt badly (just a little puncture wound on his leg). The staff at Camp Bow Wow called me immediately to let me know what happened, they took him to the vet just to make sure everything was OK, paid the vet bill, paid for the antibiotic the vet prescribed, AND gave my dog two free visits for his trouble!
I could not be more pleased with the care and attention my pet receives, and I highly recommend Camp Bow Wow.
Best place for your dogs!!.
Camp Bow Wow is truly the best boarding/day care facility I've ever taken a pet to. I'm a law student, and I didn't want my puppy to have to suffer through exams with me, so I took her here as an experiment. The staff was great, and (as always) took extra care to make sure she settled in OK and got along with the other dogs. (And the first day is free, so there's absolutely no risk to see if it's going to work for you and your dog.) Now, as soon as she figures out where we are, she practically drags me inside (and she only weighs 10lbs!). (If only I could get that excited about studying...)
The boarding service is great too. Unlike other places, where you have to pay extra for "playtime" or else your dog is stuck alone in a kennel all day, your dog is out and playing with other dogs (and the staff) all day. Just take a look at the Camper Cams, and you'll see the staff constantly checking on/playing with the dogs.
I've taken pets to boarding and day care facilities in other states and to one other in Nashville, and, hands down, this one is the best. You (and your dog) will not be disappointed!
I love it, dogs love it!. This is my favorite place to take my 2 dogs for boarding and daycare. Most places will charge you extra if you want the boarding dogs in daycare also, but not here- it's all the same thing. You can even get online and watch your pups playing through the "camper cams" and it really does get addicting. They know my dogs names when I walk in, and the dogs are absolutely exhausted when they get home in the afternoon. I also like that you can get 2 days of daycare when you board them for one night. We will drop them off friday morning on the way to work and not pick them up until saturday night, and it is just the charge for one night! Nowhere else does that, they will charge you for 2 days. Hands down the best place and I have tried out probably 4 other ones! So glad you are here, and in town for those of us that don't live in franklin!
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