718 Thompson Ln Ste 108, Nashville, TN | Directions 3270436.112413 -86.764934
Monday - Friday 8am - 5pm
Emergency On-Call 24 Hours Daily
Worst customer service ever.
I called to have an estimate done on some trees on my property. We set the time for 3:00 on Wednesday. At 3:10 I called to see where Chance was. He said " are we on for today?" I said "yeah we had set the time for 3:00 today" He then proceeded to to ask how long I was going to be at home. I told him I have to leave at 5:45. He said ok I will be there before then. The time came and he hadnt showed or called. If you can't even call me to tell me you can't make then you obviously don't care about your customers. I will never use Chance or even give him the time of day again.
Poor and unprofessional Tree Doctors – I Called Tree Doctor on December 23rd. Someone from the company called me on December 31, 2008 (five days later.) They scheduled appointment for the next day for 10-10.30 am. Unfortunately scheduled time nobody showed-up. Later on I received phone call around 1.15 pm. with saying that "well I did not know when you want me to come" Daa! When I reminded his scheduled appointment time of 10-10-30 am, he was very rude and with his annoying voice said that "well ok, ok bye. " What a customer service? I DO NOT RECOMMEND ATLAS TREE DOCTORS AT ALL"
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