I have been going to...another large home improvement store in the area for my HI needs. I recently went to Home Depot on a Sunday afternoon instead, simply because it was on my way home, and the customer service superseded anything I had ever experienced anywhere else, especially at the aforementioned "other place." I had three different sales associates offer me help in finding what I was looking for, which I love because the size of that place can be intimidating. Once I was directed to it, the man who showed me which shelf my product was on didn't just leave me there, but he kept asking me questions about the nature of my project, which actually saved me from buying the wrong thing. He was very helpful and seemed happy to be offering me assistance. In fact, everyone was very friendly and seemed happy to be working their jobs. Rather than having to wait behind 5 other people to be greeted by a grumpy face who didn't want to be there, my cashier happily invited me to her register and treated me with value and respect. Overall it was a superb shopping experience and I raved about it to my family the rest of the afternoon. I love the environment and excellent service Home Depot offers. I probably won't ever go anywhere else again.
We worked with Terri Sears at Home Depot 100 Oaks to completely renovate our kitchen earlier this year, and what could have been a difficult and stressful process went as smoothly as we could ever have hoped. We replaced all the cabinets, the countertops and most of the appliances, added new lighting, and all in all, transformed the space. We used the store's contractor -- Brewer Construction -- and were highly pleased with the quality of the work. It was a good experience all around -- and the kitchen looks magnificent and works beautifully.
Fabluous customer service.. We bought a new zero turn Toro mower from this store, and the customer service was phenomenal. The employee spent a lot of time with us, answered every question we had, and gave us tips to care for the mower. When the mower broke (our fault, not the mower's) the staff fixed it for us while we waited, which is something I would not have expected from such a large chain store. The mower is working great again, and we really appreciate the hard work and excellent customer service provided by the employees. Mario, Rodney, and Mitch could all use a bonus and a promotion, as could the store manager who trains the employees. It is hard to find a store with such great service.
Do-it-yourself home improvement store offers building materials and lawn and garden products; free in-store how-to clinics, design and decorating consultation..
This warehouse-size hardware haven has virtually everything you could need to create, repair or maintain a house or garden, with options for everyone from first-time DIY-ers to professional builders. Browse aisles brimming with paint, fixtures, tools, appliances, lumber, plants, sod and more. If you can't find what you're looking for, or if it's 15 feet off the ground on shelves that reach to the sky, ubiquitous orange-aproned staffers will help you get what you need.
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