NYNY Pizza

10/28/11

Worst experience I've ever had at a restaurant

by Angie in Nashville at Citysearch

I was at NYNY Pizza a couple of weeks ago and had the absolute worst experience I've ever had at a restaurant. After getting our orders wrong twice, the server spilled a piping hot pizza on me. Hot cheese and toppings ended up all over my hands and shirt. It was an accident and I understand that these things happen, but the reaction of the manager was unforgivable.

I have worked in the restaurant business in the past and, in well-managed restaurants, any customer complaint (and most certainly those involving injury) bring the manager running to see what he or she can do to help. Not the case at NYNY Pizza. After a long period of time, during which I asked to see the manager several times, he finally came out. My hands were burned, my shirt was ruined, and when I explained this to him he looked at me rather blankly and said "Yeah? Well, the server is new." He then just stood there looking at me impatiently like I had inconvenienced him. I could not believe it. Finally, I told him that I felt the very least he could do was comp our meal and he RELUCTANTLY agreed to do so. To the server's credit, when it happened, the server was very apologetic and immediately ran to get ice and napkins for my hands.

I wrote to the owners of the restaurant the very next day, but have yet to hear from them.

12/29/10

I like this Pizza Place

by jasonMar234 at Citysearch

I eat a lot of Pizza and the thin crust brick oven style is my favorite. Once I had my first pizza here I was hooked. Been back maybe 5 times now and love it.

06/09/10

NYNY pizza

by patriots1 at Citysearch

i cant understand the complaints and to say this is average pizza you must have something against these people this is by far the best pizza south of jersey keep up the great work

• Pros: great margaritas best pizza in town
• Cons: only draw back is there is only one

02/28/10

Now this is what I call PIZZZZZA!!!

by SukiSukiNow at Citysearch

I love pizza, and will eat any kind, shape, frozen, fresh, and even old pizza. NY NY pizza is probably my favorite. It's so fresh and tastes even better. Your pizza is not made until you order it. You can even watch them make it right there in front of you. BEST PIZZA IN NASHVILLE BY FAR!

• Pros: Fun upbeat place, Awesome food.

02/23/10

Best pizza ever

by Bildegarde at Citysearch

Every time I go there the pizza gets better and better.

I've had a different appetizer every time. The BBQ wings are perfect. And if you want to try something different, go for the Ruben balls. I can't recommend this any higher other than that its the perfect place to take the kids. Great family atmosphere. I love to watch the guys make the pies.

You can't go wrong with this place.

• Pros: Some much to choose from