Snodgrass & King Pediatric Dental Group*

Doesn't Recommend

marie49

Joined 2 years ago

unhappy with service. I have been taking my kids to Snodgrass King for a while now and using Dr. Oakes as well for their Ortho work. I have consistently been feeling less and less happy about their services. First, the people at the main desk have messed up on more than one of my kids appts. My taking off work to bring them their to find they have messed up has happened one to many times. I keep my appointments and so should they! No real appologies are given. The people at the front desk should make sure they are writing EVERY appointment down correctly on their computer and also on the appointment card given to the patient!!!!

Also, not happy with Dr. Oakes. We are done with this! She is not as pleasant with my child as she used to be. My daughter comes out feeling bad every time she goes in their....feeling like she is always doing something wrong...not a good doctor-patient relationship.

Expensive and unpleasant people. I am disappointed. I brought my kids in for their first cleanings as babies to this place. As the business grew, I felt like my kids were just another number and the prices are too much. Is money their biggest concern or the kids???

Looking for a dentist who actually makes my kids feel good about themselves and are treated with kindness.

Recommends

UNKNOWN125

Joined 4 years ago

AMAZING DENTAL PRACTICE!. BEING A MOTHER, IT IS IMPORTANT THAT I HAVE MY CHILDREN SEE THE BEST OF THE BEST. I TOOK MY ENTIRE FAMILY TO THIS PRACTICE RECENTLY. MY EXPECTATIONS WERE SURPASSED. A LONG LASTING IMPRESSION HAS BEEN MADE ON MYSELF AND MY FAMILY TO KEEP US COMING BACK. DR. SNODGRASS, BEING A SPECIALISTS, DID MORE THAN JUST AN ORDINARY EXAM. HE CHECKED MY CHILD'S BITE, BONE STRUCTURE, GUM TISSUE, TEETH, AND ETC. HE WAS VERY INFORMATIVE. ANSERED ALL MY QUESTIONS. THE OFFICE WAS BUSY AND I DID NOT FEEL RUSHED. HE TOOK HIS TIME AND EXPLAINED EVERYTHING THOUROUGHLY. DR. SNODGRASS WORKED VERY WELL WITH CHILDREN AND MY KIDS WERE NOT SCARED AND ARE EAGER TO GO BACK. THE OFFICE STAFF IS VERY PLEASANT AS WELL TO WORK WITH FINACIAL SIDE OF THE PRACTICE.

Doesn't Recommend

boyzmama

Joined 5 years ago

Know before you go. This place advertises heavily, and the dentists are perfectly nice. However, please review your insurance coverage in detail BEFORE you go. Their finance person told me the procedures the dr. recommended for my two kids were completely covered by our dental insurance. She showed me a printout. I was surprised and said, "Are you sure?" and she looked at the computer and said It shows that you are 100% covered. SO I okayed the procedures. Three weeks later, I got an estimate of benefits statement from our insurance showing that while two teeth per child are covered for the procedure, any after that were not covered and that I would owe almost $700. I was astounded and had never encountered this with any dentist in the area. I will say that after a few phone calls, their office did cover the entire cost, but now I am so gun shy that I will not go there again. I would try a dentist that may not have as many bells and whistles to pay for but still does excellent work, such as Dr. Buzz Alexander or Dr. Paul Gilliam.