Franklin >Car Washes > Details To Go
1413 Murfreesboro Rd., Franklin, TN | Directions 3706735.914822 -86.822050
Great Job - Good Price – I've had Details to Go waxing and polishing my truck since it was new. The truck still looks like new. They do a great job at a reasonable price.
Overpriced, horrible job – Reflections Package $165. Horrible interior job as it looked like they just wiped with a dirty wet rag. Missed many areas and left dog snot on windows which they didn't clean.
Great Service – The service was quick and they did a great job on my vehicle. No streaks on the windows, leather was clean and refreshed, no swirls on the paint, and you couldn't tell that I had even smoked in the car (and haven't since). Top notch! Can't wait to see what they do with the 15 year old car that has never been detailed!
Overpriced – They were able to get me in quickly and we very friendly, but if your looking for great quality for a reasonable price I'd look somewhere else. I was expecting a car detailing instead got an average once over. Dirt was left in the floorboard around the seat, on the dash, leather was still dirty and paint was chipped. I could have gotten the same quality of work for over half the price. I plan on going somewhere else next time.
We certainly regret that you feel you did not get your money's worth onyour service. While we realize we are not the cheapest service-and do not try to be, we believe we have the very best quality. If we let you down, we need to correct the situation. If you will please call 591-5331 and ask for Nick, we'll see to it that you are more than cared for. Thanks for your feedback and helping us constantly improve!
Very Satisfied – Details To Go was very accommodating when it came to scheduling and finished the service in a very timely manner.
They detailed my brand new car and it ended up looking even better than it did when I drove it off the dealer lot a few weeks before. I'll definitely be using them again.
Thank you so much for your positive feedback! We look forward to serving you again!!!
Damaged Paint on Vehicle – Nick at Details to Go was suppose to buff and wax my vehicle. Damage was done to the paint due to lack of expertise on the part of Details to Go. I would not suggest you trust them. When I called to talk with them about the damage the owner refused to take my call. Very Dissatisfied!
We actually offered this customer a full refund which was refused. She also refused to actually show us the alleged damage. The car, a Honda Accord, did have acid spotting and pitting from bugs and bird droppings that the owner had left on the vehicle for an extended period of time. Unfortunately, if you allow these acidic substances to set on your paint for more than 24 hours, they can permanently damage the clear coat, and sometimes you will not see it until the vehicle is clean. We do wish this customer would have accepted a refund or allowed us to deal with the issue instead of blasting us online. We ALWAYS accept calls from customers.
Excellent service – I had made an appointment for someone to come look at my truck that was for sale, so I wanted to have it detailed before hand. Details To Go were performing the final few moments of work when the prospective buyer walked in. Within minutes the gentleman bought my truck saying part of the reason was he could tell I'd taken good care of it by the high quality of service he saw in Details To Go. The truck had never looked so good. True story.
We appreciate your compliments and your business! It was a pleasure serving you. Call us again soon!
TOTALLY TAKEN – Do not trust your vehicle with Nick and Daniel. They left wax on my car and did not buff the dirt and grime off of my car. Very Poor Workmanship!! It is obvious that they are novice and do not pay attention to detail.
When I called to discuss my complaint, the owner would not come to the phone. I feel like I was stolen from since they took my money and did not give me the service.
Would not recommend this place!!!
This woman had a neglected Toyota Camry with severely oxidation. She wanted an exterior detail. We explained that she needed a multi-step compound to restore the paint. She insisted on the $75 package. When she picked up her car, she was fine. She later called and refused to talk to anyone but the owner, who was unavailable. The service person was given full authority, but she refused to deal with him. It is unfortunate this woman is trying to damage a good name.
Great Service! – I was ready to trade in our old minivan, and it was in desparate need of attention. We definitely mistreated it with 3 kids and two big dogs. I called scheduled an appointment from their website, and they called me back to confirm, which was very nice. The gentleman I spoke with took time to answer my questions about how their process, too.
They sent a technician out to my office in Brentwood, and I was amazed when they were done. They asked if I had a moment to look it over once they were finished, and I agreed. I was so impressed, I almost didn't want to get rid of the van anymore. I highly recommend these guys!
Excellent Customer Service, Car Detail is awesome, Best around! – We have used Details To Go several times. My husband and I were so impressed with the time and attention they took on our vehicles. But we weren't expecting them to look like new! It was truly awesome. Everything was spotless and even the carpet was like new. They are pros at what they do. They are also so affordable and friendly. Its really worth the investment to maintain the interior and appearance of your car to utilize their services. They are top-notch! We recommend Details To Go to anyone and everyone who owns a vehicle of any kind!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Details To Go on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.