Genesis Diamonds

Recommends

Christina S.

Joined 1 year ago

Just perfect!. I first met Rick when I was looking for an engagement ring for my fiancé. He provided an invaluable service and wealth of knowledge and delivered the perfect ring. We had some rough ideas but he was able to provide the rings we had pictured in our minds and all within budget! It certainly took a large amount of pressure off the remainder of our wedding plans which we are truly appreciative of. Will definitely be calling Rick again for future jewelry arrangements.

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Simon W.

Joined 1 year ago

Perfect Pieces!. I cannot recommend Rick highly enough. It was great to find a service like Genesis diamonds, picking a ring can be a difficult process-I liked so many features about so many different rings and he was able to put them all in the one perfect package. I look forward to getting some more perfect pieces!!

Doesn't Recommend

jyontefdiamonds

Joined 8 years ago

Great Food Great Service. .

Recommends

Kristin Y.

Joined 1 year ago

A great selection !. A great selection, very professional and attentive service and fantastic value for my money! Terry went to great lengths to get me the ring that I had chosen to propose to my fiance. It's just perfect and she loves it. Plenty of brownie points with her friends and family for picking it out all by myself (with the expert help of Terry). Would highly recommend Genesis Diamonds for engagement rings! My fiance and I will shortly be seeing Terry about our wedding rings.

Recommends

Andrew M.

Joined 1 year ago

Wonderful Experience. I had a wonderful experience at Genesis Diamonds. I got a Verragio engagement ring from Genesis Diamonds and am so pleased with it. Before my purchase, I did exhaustive research on Verragio ring prices and no one could beat Genesis’ price. Will spread the news to friends and family because they really deliver!

Recommends

Christopher A.

Joined 1 year ago

Highly Recommend !!. Genesis Diamonds was recommended to me by a colleague, as well as having heard about him through a number of online reviews. Rick was extremely patient and not at all pushy, allowing us plenty of time to choose the right ring, as well as answering all our questions. He was quick to reply to my follow up questions and the ring I purchased was delivered exactly when he said it would be. Would not hesitate to recommend.

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risa w.

Joined 1 year ago

Best Day Of My Life!. > Terry,

>

> I wanted to personally thank you for all your help yesterday . I

> think yesterday was such a “special” moment in time for Mike and

> myself..and you made this wonderful event of picking out our Diamond

> together..even more “special”. You could never imagine what the

> symbol of this precious ring means to me. You were so kind and

> gracious. It made the ring even more dear to my heart. Your symbols

> that you used to describe the meaning os the ring..I shall never ever

> forget. I believe God sent us to “you”. I can never ever Thank you

> enough. You are as beautiful inside as you are out. Hope to see you

> Friday..I will bring my camera..for I want pictures of you to remember

> this very special moment in time. Thank you so much… you are such as

> asset to Genesis Diamonds.. and a long time friend to US!

>

> Mike and Risa

Recommends

Anthony P.

Joined 1 year ago

What a great service!. I needed to find an anniversary ring for my wife's 30th in a short space of time with limited budget and Rick at Genesis Diamonds took care of the rest. End result one very happy wife and a very happy me for not having to pay high street prices. Thanks Rick for a wonderful job.

Recommends

Richard W.

Joined 1 year ago

Everyone loves the ring!. I haven't given it to her (my Fiancée) but I know she'll love it. Rick is a cool dude and patient. He helped me get exactly what I wanted + plus more. I will definitely go back there in the future for more jewelry purchases and will definitely refer them later on.

Doesn't Recommend

Bee Z.

Joined 1 year ago

Genesis being sued for fraud. Attorrney suing Genesis for fraud - True Story in Nashville Post

Owner Ramon says he did nothing wrong, yet he offered to give the full purchase price plus an additional $2000.00 back to the buyer in return for the ring.

January 12,2012



A well-known local jewelry retailer has been sued by an attorney for fraud, conversion and violation of the Tennessee Consumer Protection Act, all relating to a diamond engagement ring purchase last fall.

On Jan. 17, attorney Brian Manookian filed a complaint in Davidson County Circuit Court accusing Green Hills-based Genesis Diamonds, LLC, its owner Boaz Ramon and employee Kelley Todd, of fraud and violation of the state’s consumer protection act over Manookian’s September purchase of a $35,000 engagement ring. Not long after, Manookian discovered he paid too much for the ring and learned there was a $27,500 difference between the ring's true value and the value purported by Genesis. He sued.

Here’s what happened according to the complaint.

As Manookian considered buying an engagement ring for his soon-to-be-fiancée, he couldn’t help but hear the many Genesis Diamonds radio commercials playing. Nor did he find it easy to ignore the positive ratings Genesis has received over the years from various media and other outlets.

So Manookian — who in recent years also has tussled with the owners of the Tin Roof near Music Row — went to Genesis and soon found the ring he wanted. Todd told Manookian the ring was worth $35,000 while the asking price was substantially less causing Manookian pause as he considered his options. Manookian was told that a certified third-party independent appraiser had valued the diamond and that the $35,000 value was legitimate. Eight days later, Manookian, despite feelings of apprehension, bought the ring for $16,000 — an amount known only after contacting Ramon and not part of the filed complaint.

Manookian's reticence was partly justified when Ramon later told the attorney the third-party appraisal touted by Todd was not independent after all and was in reality an in-house Genesis appraiser. Manookian didn’t like that, of course, but continued to talk to Ramon about a resolution. According to the complaint, Ramon eventually agreed to have the ring evaluated by the Gemological Institute of America, a nonprofit entity charged with properly valuing diamonds and other gems. The diamond was then given to Ramon for delivery to GIA.

Manookian waited. For 45 days, after parting with the diamond, Manookian didn’t hear a word. Then, he received an email from an unknown jewelry appraiser, not GIA, which reaffirmed the diamond ring’s $35,000 value as maintained by Genesis.

Completely frustrated, Manookian sent the ring to GIA on his own dime. According to the complaint, GIA said the diamond was worth a mere $7,500. So, Manookian is suing for the difference between what Genesis said the diamond was worth, $35,000, and its true value of $7,500 — a $27,500 gap. Manookian is also seeking treble damages award from the circuit court, and if granted Genesis would owe Manookian $82,500.

Ramon told Nashville Post he had tried to resolve the matter with Manookian without court involvement and said he would refund Manookian the $16,000 purchase price and would add an incentive to the deal.

“If he’ll bring the ring back, I will reimburse the exact amount he paid for the ring which is $16,000 and I’ll add an additional $2,000 for good measure,” Ramon said.

If Manookian’s assertion is true, that the ring is correctly valued at $7,500, then he’s theoretically out $8,500, the difference between the amount he paid for the ring and the $7,500 appraisal. But, Manookian isn’t seeking that reimbursement. Instead, he’s asking the court to award him the difference between what store employee Todd had told him the ring was worth, $35,000, and Manookian’s most recent $7,500 appraisal — a $27,500 difference.