Chappy's Restaurant

Bad experience. Below is the exact email that I sent directly to Chappy's. I expected an email in return apologizing or something, but nothing. I just wanted to make you aware of our first experience at Chappy's. My husband and I have been trying to find the time to try it for a couple of years now. We made reservations for Saturday, February 11th for our Valentine's dinner. When we arrived at the hostess podium, I thought the atmosphere was pretty cool and was looking forward to tasting several different dishes. Susan greeted us and seemed nice to us because we had reservations, BUT there was a couple that obviously didn't have reservations and wanted to sit at the bar and have drinks and appetizers only. The bar was completely empty and Susan told them they were not allowed to sit and have appetizers only at the bar on a busy night and sent them out the door. Needless to say, they were not happy. We decided to sit at the bar while waiting on our table and as we sat down a server was standing at the bar waiting on her drinks and her and the bartender (older man balding with brown hair) sat and argued. The server told him that he had a bad attitude and he needed to stop because his attitude would affect the amount of tip he received from her. The older bartender with white hair was very busy and extremely nice. Susan came to take us to our table where we sat beside the window where it was very cold. When it is 20 degrees outside, sitting next to the window is not going to be the best place to sit and there were other empty tables throughout the restaurant. The best part of our entire experience was our server, Michael. He was pleasant and knowledgable about the menu. We had the crab cakes as an appetizer which were probably the best part of our meal. My husband ordered the Barbequed Spiced Shrimp which was very dry and had very little flavor. I ordered the steak filet which was tender, but didn't really a taste any different than I could have gotten at a Logan's. The stuffed potato was like eating a baked potato plain. Basically, I feel we spent over $100 for a meal that we could have had at any average restaurant for $30-$40. There was also a table next to us where people were seated who got up and left before ordering because it was so cold next to the window. I wanted you to know what type of experience we had and how disappointed we were in our visit. I really don't see us visiting again anytime soon if ever.

Thanks,…

Very big let down! Does not like families!. We made a reservation at Chappy's for our family to go for my husbands birthday. When I made the reservation it was for 3 adults and 2 children (8 & 11). As soon as we arrived we were treated very coldly. The waiter was very short with us. The children's menu if you'd like to call it that was three deep fried offerings with fries! No veggie nothing! Reminded me of McDonald's not a nice high end establishment. The waiter even made a point to be especially polite to the two tables on either side with only adults. We had to ask repeated for drink refills and everything seemed to take twice as long as the other equal size tables. If they do not want families in their restaurant than why not say so? It would have saved us a ruined family dinner. Tried to say something to them on a post on Facebook expecting atleast an apology and all I got was my post removed and blocked from their site. I'd say they don't take criticism very well. Glad I waited til we left to say something. Who knows how they would have acted face to face in front of my children!…

THE BEST I have ever tasted. Your food is superb! After indulging myself with the Oysters 2-2-2, escargot, salad, stuffed potato and blackened prime rib I couldnt resist desert when Michael said Coconut cake. However, I had to take it with me as I didn't have any room left after dinner. Later that evening I started eating the cake; in the middle of the night I had some more and I finished it for breakfast the next day. That cake is absolutely THE BEST I have ever tasted!…