Woo Skincare + Cosmetics

Doesn't Recommend

grad07

Joined 2 years ago

Horrible customer service. I did not enjoy my 3rd Woo experience. I was prepared to spend more on cosmetics than I did, the selection of products is great, but the customer service is horrible and has been for me all 3 visits. They ignored me until I turned to walk out of the door. I will continue to shop for Bobbi Brown Cosmetics at Belk in Cool Springs. Woo is convenient for me to shop on my lunch break but I'll drive the extra 15 minutes to Belk for great customer service anytime.

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gracieblue

Joined 4 years ago

I adore Woo!. I absolutely love this place. I just discovered Woo a month ago and have been back several times since. The staff is super friendly and knowledgeable, they always greet me with a genuine smile. The cosmetic and skincare lines that they carry are very impressive. I will now be forever loyal to Woo.

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Cece 1

Joined 3 years ago

Best place to shop for cosmetics. The staff is knowledgeable and kind! The Bobbi Brown team knows how show you the ropes! I had a make over and they listened to all my needs and requests. They did the perfect update for my make up look! The only place I shop for cosmetics in Nashville.

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tarag2

Joined 5 years ago

nice place. I always try to stock up while I am there. For the most part, everyone has been friendly and helpful. It's much better than the dept stores.

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mlj528

Joined 5 years ago

LOVE this place!. I have been going to Woo Skincare for over a year now for all of my cosmetics.

They have an amazing selection of fabulous skincare products and makeup.

I have always bought drugstore makeup, but went in one day and asked for some advice, and literally received a professional consultation on what products are best for my skin etc.

I was recommended the Laura Mercier pressed powder which is a little pricey, but So worth it I won't use anything else ever again.

I highly recommend Woo if you're looking for really good cosmetics and professional consultation on skincare- I had no clue what a difference it could make when I actually had someone tell me what to use and how to wear it!

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fairreview2

Joined 4 years ago

Try at your own risk. Woo skincare and cosmetics has a lot to offer. However, their service is somewhat unreliable. My first visit was great, and I left with amazing eyebrows. My second visit was a complete bust. The aesthetician waxed my brows in less than 3 minutes. She paid no attention to detail and even left wax in my eyelashes (yes I mean eyelashes). I really felt ripped off ($16 for a brow wax). I think I will just stick to less expensive retailers because the end result is the same.

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leez898

Joined 4 years ago

nice product line, could have nicer employees. Went in and was obviously buying product, it was almost closing time, so it was clear the employee was ready to leave. she was rude!

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JSBowling

Joined 5 years ago

Best Wax/Facial in Nashville. Woo + Wafa = The Best! I have been waxing and getting facials with Wafa for over 10 years and love her new home. The friendly atmosphere and positive vibe at Woo are a welcome change. From the time you book an appointment to the time you arrive in Woo's quaint shop, customer service is the best. Wafa...Thank you for all you do to help "your girls' stay beautiful ....inside and out! We love you! Your two friends from Gallatin!

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lewit2

Joined 5 years ago

LOVE Woo & Wafa together! Now I have 1 stop for my waxing, facials, & makeup, skincare, & hair products! Joy!!. I am so happy that Wafa, the Queen of all things good (at least in the world of making one's skin glow and body smooth and hairless) is now at my favorite little shop in the universe! When Wafa called and said that she was going to Woo, I did a little happy dance, called my friends who also let Wafa reign over their skin, and did a little happy dance!!! What a great partnership! I have been in to see Wafa quite a few times now at Woo and it is just such a great place to go and such a great pairing. It's like your favorite restaurant finally got your favorite wine and you can call ahead and order a bottle whenever you want. Joy. So, now I get to go into a super friendly, super chill place where people have always helped me out anyways when it comes to finding makeup, hair stuff, presents, etc, while I wait for Wafa and then I get to have her magic fingers make my skin beautiful and my body completely hair free. But, don't just walk in because I don't want my appointment pushed back because you didn't plan ahead! Wafa and Woo. I'm a happy girl and I know I am not the only one by the number of people that were in there last week. Congrats to both!

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nashdocville

Joined 5 years ago

Best help a guy can get when shopping for his wife, girlfriend, daughter, mother or self!. I consider myself to be a pretty thoughtful, generous guy. I think if you would ask my wife that usually I do pretty okay when it comes to gifts for our family, friends, & especially her. But when it comes to the lovely ladies in my life, I have a secret weapon...WOO! Woo & all of the gorgeous gals there are my secret weapon when it comes time to buy presents for the women I love most in my life. I never leave reviews like these, but, yet again they saved the day for Mother's Day & I had to give them some praise somewhere without exposing how much they help me exactly. In this case, they went above & beyond, helping me pick out gifts to fill out perfect gift baskets for my wife of 34 years, my daughter who is expecting our 2nd grandchild, my daughter in law, my mother, mother in law, & my sister. Without giving away too many details, we booked my wife & daughter for a Bobby Brown makeover event next week & I gave them gift cards for that (plus the sales girl added that I might want to put an actual gift in the basket to make it "extra special" so she put it a a mini brush pocket or something suited to each of them based on info I gave). I booked a facial for my wife with Waffa, who I know she loves. Mother is getting her favorite perfume, Fracas & body lotion & a manicure &pedicure, &my daughter in law is getting some colorful pajamas, lip stuff, makeup bag, & bubble bath. My sister who lives out of town is getting some frilly hand cream, bath gel, &foot sockies that are supposed to make her feet soft.

So, I feel like I've done good. I always do when I leave there. Everything is tied up and looks pretty and I even got cards for all my sweet ladies there. I have bought for my staff there before as well & said to the Woo ladies, "Just pick out enough stuff for 7 girls & I want to spend this much and I'll be back on Friday and here's my phone number when you need my credit card. They never fail to make me look great! Plus,I get my Creed cologne there. Perfect!