very disappointed. in case you are planning a surprise like i was....be sure to tell them! ask them to put a notein their computer. let me tell you why. i planned a surprise for my fiance, a couples massage.we've been before and it really was very nice. now i was the one that called and made the apt. i did not know i was expected to tell them it was a surprise. Anyway,... they callled and confirmed the apt with me AND him. yes, they ruined my surprise. not to mention when i called, the little girl did NOT even apologize. she just said there were no notes in the computer. NOT MY FAULT. Needless to say, I was even more peeved by her lack of professionalism and unapologetic attitude. im just putting this out there so in case you are planning to do something nice for the one you love and surprise them, be sure you tell them when you call and make your apt. so your surprise is not ruined like mine was.
Best Ever!. I love this place! Meghan gives the best manicure and pedicure in town and she is a sweetheart. Sarah is hands down the best massage I have ever had in my life (and I've had lots!) she listens to your needs and will rock your face off! Be sure to get there early to enjoy their steam room or linger after to enjoy it... you can also shower and their bathroom is well stocked so you feel like a champ when you leave. I find the negative reviews sad because I have had nothing but totally positive experiences there!
Wonderful massage.. best in Nashville. If you are looking for a spa experience that you will not leave feeling disappointed.. you have looked into the right place. Take it from a 10 year spa connoisseur, I have been to MANY spas in Nashville and around the world, and this is by far one of the most authentic, personal place I have been. The staff really cares about the clients and they do not rush you through just to make money. They are obviously very selective about hiring the best in the field. I received a massage form Jamie and I was absolutely amazed, he has the perfect firm, flowing pressure without being painful, very talented and intuitive ( you can tell that he enjoys providing massage rather than just considering it a way to make money). A true massage artist. I left feeling like I had been on a relaxing vacation. Consider the source for the negative reviews, I can't even imagine someone feeling this way when they leave Escape. Absolutely wonderful, proud to have such an authentic "escape" in Nashville. A++
the worst I've ever had.
Spaces is, without a doubt, the worst salon experience I've ever had. I had an appointment for a simple highlight that took OVER SEVEN HOURS. During this time the woman coloring my hair saw three other clients, one of whose hair she started after my color was already washed--meaning I sat for 45 minutes with wet hair.
After she finally finished drying my hair, she gave no apologies but explained that she had been really busy and that if I wanted she would run through my thick hair with her thinning shears—which took two minutes, and left my hair choppy and unbalanced.
When I finally left to pay I was surprised to see I was charged for a haircut. I politely explained to the receptionist that there was a mistake—I had only had a highlight—so she went to confront my hairdresser. When my “stylist” was asked about the situation she boldly and flatly LIED saying she had given me a full cut. I asked to speak to the manager who simply ridiculed me, saying it would have been impossible for me to have been there since 11am for a simple highlight as it was well past 5pm. When she looked at the appointment time and saw that I had been there seven hours she simply shrugged and told me there would be no “discount” on my nonexistent “haircut.” I was truly, unbelievably shocked, and so knocked off my feet by the whole situation that I ended up paying and leaving, spending over $200 to go home and cry.
I have never written a bad review for anything online, I have never asked for my money back, I would not make this up—it was as absolutely unreal and horrifying as it sounds and I cannot believe this place is still in business.
I will never go back to Spaces—it was an absolute nightmare. There are too many great places in Nashville to waste another second on this WASTE of space.
Beware of skin burns. My skin was burned during a lip waxing over a year ago, and I have been seeking treatment at my own expense since that time. I have spoken with the owner on several occasions, and she has never apologized. I even requested my money to be refunded, and she has refused. Tammy, the owner, is very difficult to contact and claims that she receives 200 phone calls a day. I am unclear about why a spa owner would receive 200 phone calls a day. Nevertheless, this is why she is unable to return my calls in a timely manner.
Wonderful place to be.....
I have been going to Escape for a couple of years and I LOVE it! It is hands down the best spa in Nashville. I have been to most of the spas here and I have been to several out of state, and this place is really great!! Everyone is very professional and very attentive. I've gone with friends, with my mom and alone. I always leave refreshed and relaxed. I hesitate to leave names of who I've seen because each treatment has been wonderful. The only thing I haven't had done there is my hair - maybe I'll do that soon! Also, I love the skin care lines they carry.
Give it a try, you won't be disappointed.
Need to Get Great Skin??? This is the Spot.
I went in to find out more about facial products that will help me perfect my skin because I am so vain and the experience was excellent. I was greeted at least 5 seconds of coming in by Sasha , who is so knowledgable about the products.
She really broke it down and explained everything to me and didnt even try to upsell me ... The enviroment was very peepy yet relaxing with spa water , and the employees look like they take excellent care of their skin... so everything there really matches up with their image. .I ended up by 2 things and spending over my budget but I wasnt mad about it . I left excited , and I have enjoyed using the products that was recommended.... hey if your looking for a place to invest in your skin and you dont have the knowledge this is the place to go... by the way ask for sasha .. she is great!!!!!
Best Accupressure Massage by A.K.. A.K. gives the best massage I've ever had-Ever! The overall setting was unbelievably tranquil and serene. It was like a little slice of heaven! It was exactly what I needed, to get away from the stress of reality and unwind. I will recommend Escape to everyone.
It really is an escape, i want to be there right now!. I love escape spa so much. I have been three times. first for a pedicure and the other times for a pedicure and massage. I am in my 20's and I have never felt looked down upon or uneasy in this spa. The spa manager is always helpful. Even the first time I went when I was only getting a pedicure I was told I could put on a robe and relax in the waiting room. I am always offered a beverage and snack. Everyone is so friendly and just really wants you to relax. The only thing I am not crazy about is the mixed steam room. It was kinda weird when this older man came in and my friend had her top off! We had no idea it was mixed.
Great Bikini Wax!!. Escape was wonderful! I went there for a first time bikini wax and they were very professional and very helpful! They were very accommodating and flexible with scheduling. I highly recommend them!
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