They don't listen to the client.
went in for a regular TRIM and told the lady [Lisa I think it was} to leave the length on top and NOT to mess with the bangs. I walk out with two inches less that i needed cut, on my bangs! then after pointing out that she did the exact opposite of what I asked for she has an attitude with me.
Moral of the story...if you by any chance want what you want...avoid here, and especially Lisa