09/30/08

Pretty good spa, but what happened to the Maryland Farms location?!

by SLM29

I've been to Athena at least 15 times for massages and eyebrow waxes; the waxes have always been done very well, and the massages have been hit-or-miss. I do like that they show you into the locker room and have you change into one of their cushy robes and give you comfy flip-flops to wear...that's much more relaxing than having to strip out of your close in the massage room! They also have amazing customer service at the reception desk...one time they accidentally deleted my scheduled massage and re-booked it to someone else, so they offered me a free massage on a different day to make up for the inconvenience.

One problem I do have with Athena is that their Maryland Farms location abruptly changed names and then closed several months ago with no warning whatsoever! Melissa, who is the best massage therapist on the face of the earth (and it took me forever to find her!), disappeared along with the location and I was very disappointed! You'd think for regular customers (I came at least twice per month for about a year) they'd send us something in the mail telling us about the change. Since I know Athena has my address (they sent me a 15-minutes-free massage card once...great touch!), I think they didn't tell customers about the change b/c they didn't want us following people to different spas. If I had known ahead of time that Athena was about to close, I definitely would've followed Melissa to wherever she is now! No other massage therapist at Athena has been able to compare to her yet when it comes to deep-tissue massage!

• Pros: Great atmosphere, great little touches (i.e. robes and slippers), good customer service
• Cons: Closed the Maryland Farms location without telling anyone!

03/24/08

A real destination spa

by spagirl812

I was very pleased to find a true destination spa in Nashville. I have traveled quite a bit with my career and have had the chance to visit many great spas, so it was great finding a treasure like Athena in my own city. The staff are genuine and very professional. I received an awesome massage from a well trained therapist named Roy who knows alot about his craft. I also received one of the best facials ever by Shawn Michelle who also knows alot about skin care and helped me understand 'my skin." I would highly recommend this spa to anyone who is looking for a true destination spa. The facility itself is absolutely beautiful and the pool, whirlpool, and sauna help to make your experience an unforgettable one.

02/24/08

Athena Health Club and Day Spa, Brentwood, TN

by iknowhatimtlalknabout

First of all I have had many spa services over the years and Athena Health Club and Day Spa in Brentwood ,TN more than met my expectations. I went several months ago. It is one of the few where you can be scheduled on Sundays and Mondays and early evenings, besides the regular Tuesday -Saturday hours. The spa is open to males and females but I believe the gym(which is state of the art) and pool area are women only, which is a big plus for me. It is nice because you can also order food in advance, which makes for a very pleasant day especially if you come with a group like I have done. The service providers are very nice and professional. I have had massages with Joni and facials with the woman that works on Sundays ,I think her name is Cindy, she even gave me a courtesy hand and foot service they offer. The experience was very relaxing and nuturing. The spa providers I have had seem to be very knowledgeable about massage and skin care. I have referred some friends from out of town to them(for a fun girls weekend) (within walking distance,there are several places to spend the night)and I will definitely go back.

The only con was there was a little mix up on the scheduling but the aesthetician worked it out for me. Sometimes they seem a little unorganized or they seem to have a break down in communication, I 'm not sure, but it all got worked out and I have always had a wonderful time there. It is so peaceful I felt like I had been on a mini-vacation! I would highly recommend Athena for a little R&R; when you need a little special attention.

Call them for a tour and information packet. I am not a member at this time due to my budget.

• Pros: Ambience, parking , variety of services offered, 98%of staff is very accomodating
• Cons: sometimes a breakdown in communication with scheduling/ they will make it right, sometimes the steam room is closed down due to a malfunction.