Rusan's Sushi & Seafood

MIxed bag of techno sushi.. Ok, so if you don't mind a dining experience with techno remixes in a close quarter environment then you can make it a Rusan's. If you don't mind particularly slow service ( I've been here at least 15 times ) then you have the patience to eat at Rusan's.

Most of the time the sushi rolls are hit or miss. I've had awesome sushi, i've has s#*%y sushi here. What is always good is the spicy yakiudon.

Give it a try, only you can decide if it is good or not.…

Worst Service in Nashville, Rude Management. 5 friends decided to have dinner at this establishment for a friends birthday. It was a Monday night and the place was half-full. After standing at the hostess stand for almost 10 minutes, someone finally greeted us. We explained we had a total of 5 guests for a birthday and she seated us at 2 tables next to eachother.

40 minutes later, our server came to get out drink order and we ordered appetizers. Those came 15 minutes later (including drinks).

At this point, over an hour and a half has transpired since we entered the establishment and we finally ordered our dinner.

Dinner came 30 minutes later and was a mixed bag of decent sushi vs. horrible sushi. Very warm but presented nicely.

Then it was time for the bill(s) to arrive. We turned over the 2 certificates to the server. She took them and excused herself to be back momentarily. Upon return, she informed us we could only use one coupon. We made reference to the certificate where it was printed "1 per Table". Remember, we were seated at 2 tables, which halfway through our meal we pushed the tables together. We asked for the manager and a very rude japanese lady came to our table stating "only 1 can be used." We asked why since we were at 2 tables? Her response was "1 per Party". We referenced (again) the disclaimer which plainly states "1 per Table'.

At this point, we decided it was not worth it to argue with her, we paid our bill(s) and left.

ALSO, there is NO HOT WATER in the men's room. As we were leaving, 2 of us used the restroom. As we entered, an employee was washing his hands. We did our business and when we got to the sink, cold water. We let it run for at least 2 minutes without the hint of heat to the water. That is just discusting. Will NEVER return to the establishment.

2 people in our group had printed deals from Groupon/HalfOffNashville to use during our visit.…

My Worst Meal in Nashville. My wife and I were feeling adventurous and decided on sushi. We went to Rusan's since the Gulch seems to be a lively place. The atmosphere of Rusan’s however stands in stark contrast to the area. It was not appetizing to me, as it felt as though I was either walking into a subway car turned cafe, or a scene from Hostel - which for me personally is not comforting. I am not sure what the vibe intention is there, but apparently it is geared toward certain Eastern European’s who pine away for décor of pre-1989 East German eateries. Once at the table I glanced over the menu to decide only to find a hostile message greeting me which in paraphrase said something to the effect of, “If you order something here you don’t like, too bad, no refund, it’s on you, not us, enjoy.” Not exactly a “Western” way of doing business I must say. I would advise checking into a class on customer relations at a local college before posting any more endearing messages to your “customers”. Any-who. I ordered a bottle of domestic beer to ease my tensions stemming from the harsh surroundings, and after a 15-minute wait finally received a bottle. As I began to take a sip I noticed that there was “debris” around the rim that looked like someone had dropped it in the dumpster prior to arrival. Yum. After staring at it for a few minutes my wife said something to the waitress, but after waiting 15 minutes to get the drink in the first place, I decided to just get a glass. We both ordered rolls, my wife got the California roll and I got something with “firecracker” in the title. When I took my first bite I was not pleased. I have had good sushi before, and this was not that. The fish cut was way too thick and gristly, so every bite was a war. The fried roll sat in a pool of red sauce that just didn’t go with sushi. I tried gnawing a few bites, but after making it through the first slice I couldn’t handle any more, and gave up rather than torture myself further. What are you going to do? Ask for another plate of something awful? Nah, it was time to leave. We asked for the check, the waitress asked how things were, we gave uncomfortable smiles and nodded just wanting to leave…paid the bill and went to get a burger. For those who post praise for this place, I would like you to show me what you ordered, watch you eat it, and have you explain to me what the appeal happens to be, because my wife and I obviously missed it. If you like sushi like this I would advise saving the cash, strolling down to the Cumberland, and waiting for the first dead carp to float by. Have a gnaw on that. Of course if you like this place, then you would probably enjoy it. Maybe it was just the wrong thing to order on a really bad night there, but I will not be back…as you could guess. Yikes.…

Don't Be Misled by Reviews!! Thumbs Up!. I have always loved Ru San's in Nashville. I discovered it about 2 summers ago, and have returned whenever I was in or through town. I have eaten there many times alone at the sushi bar, and also with friends.

I wanted to introduce some friends last night to Ru Sans. When they were looking up directions, they discovered the very mixed reviews online. I had to defend the bad reviews that are posted on this site and others. I have never been to the lunch buffet and cannot comment on that. Of the remaining bad reviews, most deal with service and loud music. I have never had POOR service, and have mostly had AVERAGE service, but it is what I expect from a restaurant of this type. If I want 5 STAR service, I will go to Ruth's Chris Steakhouse or Merchants where I am paying for 5 STAR service. The music is techno, and at some times is loud, but when the restaurant is crowded, the crowd noise definitely overpowers the music. Again, if I want subdued elevator music, jazz, or country, I will pick a place accordingly that is known for that.

Last night our friends went with us to Ru Sans. As usual, the sushi was EXCELLENT. The choices outweigh any place in Nashville. If you are a person who has trouble making decisions, the huge menu may overwhelm you, but I love to try unique and different items, so I love it. One of our group ordered a bunch of the lower priced items so he could try many different things. He had Yakitori on a stick ($1.50), a dried cranberry and shrimp roll ($2), a Rice Ball ($1.50), and more. I had the HUGE Protein boat that had 3 rolls, tuna and salmon - large portions - on fried wantons, 6 sashimi on rice options, and 3 different types of maki (roe) plus soup and salad all for under $25.

We were very happy with dinner at Ru Sans and will be back. My friend let me know that it was a winner with her boyfriend since he was recommending it to others today!! Thanks Ru Sans!!…