Franklin >Automotive Sales & Services > Quick Muffler Shop
121 7th Avenue South , Franklin, TN | Directions 3706435.925064 -86.868890
Thanks Guys! I really appreciate the great converter and exhaust job you just did on my '03 Infiniti.You did it right and you did it fast getting me up and running in no time. I see why you call it Quick Muffler! You even replaced the tips with some that looked even better than the originals. And not only all that you saved me big bucks from what I was quoted elsewhere including the dealer which was more than double! Thanks again for a super experience in both quality work at a price I could handle and your courteous service. I really liked how clear Tim and Max were answering my questions. I highly recommend this shop to everyone I know. See you first from now on when my car needs anything!
In response to (david b) about Quick muffler , we have never tried to hide the fact that we own both shops. Last year the building at CCC became available and we took it because we needed the extra space. If we had tried to hide it we would not have our guys working at both shops. OF COURSE THE PRICES ARE THE SAME, WE ARE THE SAME PEOPLE! If you thought this, then that was an assumption on your part. I think most people in town know we own both shops. If Don gave you a buisness card it's because we have buisness cards and that's what they are suppose to do for our customers. It's to bad that people can't talk face to face instead of anonymous reviews that call people names. AND by the way, the reviews ARE written by our friends and our friends are our customers and we highly appreciate their support and reviews.
First don't believe all these reviews,they are left by friends not customers...these guys own the other muffler shop in Franklin and they play it like its different place...i found out by mistake when i went to get estimates for my car and saw that the same workers are rotating between shops (the guy from Catalytic Converter ,Don Ridley i think even gave me a business card like he's the owner ..when hes just an employee....next day i saw him working at Quick Muffler).....i am telling you all this to see how they conducting business and over charging by eliminating competition....they do not have any prices ,they just look at you and telling you a price they think they can rip from you....
I was trying to support the local business but after they wanted to charge me $250 for 1 hour of labor (i had my own parts) i just went on nolensville pike i had same work done for $100
So please shop around a lil bit and do not support these crooks and liars because they will overcharge you for something very basic and simple because what they doing is just welding some pipe sooo off course you'll be ok with the job done ,but the question is: FOR WHAT PRICE?
Very disappointed with this shop. I asked for a 6 inch piece of exhaust pipe to be cut out and have some new pipe welded in. They said that would be fine and I waited for about 30 minutes while they finished another job. When they got my car on the lift they told me that they would not do the work with out replacing the Cat. The cat works perfectly fine and the car passes emissions. When I told him I didn't need a new cat they told me the simple patch job that I was requesting wouldn't make them enough money and that replacing the cat would make it worth their time. I've used these guys in the past for some simple work and they were happy to do it. I just don't understand why they would want to sell me an expensive cat that I do not need. Needless to say...I won't be back....simple job or extensive.
Great Customer Service, Honest – Engine malfunction light was on in my car. This happened last yr too when I went to emissions place...it almost did not pass, but it did, when the light went out only for 2 days. This yr. took my car to Quick Muffler. They diagnosed the problem in 10 min. (even had it at dealership last yr!) and told me where to get it fixed. You rarely see this honesty and professionalism (and very quickly, I might add). I have found my new "go to" guys for car problems...THANK YOU, CALVIN and TIM!
Excellent Custmer Service – Back in October when time to renew my tags, my check engine light was on, and I failed Marta. As a single Mom, I panicked, started calling around, and stopped in 2 shops downtown, both FAD and Quick Muffler. I first went to FAD, and was told the converters on my SUV were bad about going out, they were nice, but I received great service at Quick Muffler, they electronically diagnosed my code for free, which was the O2 sensors, put my car on the rack, said my converters did not need repair, and welded a loose hanger. I got an estimate, they encouraged I research competition prices, and guaranteed if I found a better price they would beat it. I didn't. Very impressed.
Won't Go Back. Customer Satisfaction is SEcondary – Brought my car in for repairs. Car was repaired however noticed a few days later that it was sitting too low and the under carriage of the car was hitting when even slight imperfections in roadway. Brought it back to Quick Muffler and they "OOPS" didn't set it up high enough and forgot a few screws??? Manifold got cracked due to their "OOPS" and they have refused to replace/fix it. It was due to their error when it was in for original repair and they should fix what their error caused. Guess I go back to a chain...At least with Firestone they stand behind their work and if they mess up, they fix it no cost to customer....SATISFACTION GUARANTEED.....not at Quick Muffler
Awesome service – Exceeded all my expectations. It is so good to find an honest business these days. They really were quick and saved me money.
not a clean place – Prices are high here i have a few exhaust leaks my hangers break frequently. The place is very dirty the bathrooms are disgusting. I would not recomend this business to anyone looking for a place to wait while your car is being worked on. I saw a male going in and out of the lady's room while i was there also. Not a place i will be revisiting. on top of that i was told my convertors wouldn't be warrentied unless i bought new 02's with them.
I don't who wrote this review, but what ignorance to think that Calvin would write a bad review about himself. Childish games are exactly that,coming from a child. If you want to continue this there will be a lawsuit.
FANTASTIC Service!!! – I know NOTHING about cars. But I do know when mine starts shaking, that it just might be time for a tune up.
When I called I was greeted with great customer service, and even told my car would be ready 'in a few HOURS.' Amazing! I've had my car repaired at other places and almost always had to leave it overnight.
Quick Muffler delivered. Just a few hours later my car was repaired and in good working order. The manager explained all of the details as to the procedures that were done, and even told me about a recall I had NO idea existed for my make/model. He called the dealership for me ahead of time and arranged for me to take my car in and have the recall handled.
Great people. LOCAL business. AMAZING service.
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