some pros, some cons.
Carrabbas has some very wonderful people working for them. It is unfortunate that there are a few employees that have to ruin the reputations of the servers and cooks. I think that the management is doing a poor job of making the restaurant a worthwhile place to work, and the quality of food and service is diminishing. I used to go there all the time, but I haven't been since they got rid of the cute pizza guy about 9 months ago.
My boyfriend and I went to Carrabba's expecting great food and nice waiters. What we got was exactly the opposite. Our waiter was the rudest I've ever encountered. When he left the check, he just sort of walked by, and threw it on the table. Our food was nothing extraordinary, and the portions are entirely too small. The give you a sliver of chicken and 3 green beans and charge you $20. The place is just entirely over-priced and the staff is rude.
the food is great. however, when the waiter attempts to make your look stupid that changes the complex of the overall dining experience.
i consumed 4 or 5 beers over the course of approx. 3 hrs (my wife was driving) and the waiter asked if i was driving. then instead of giving me my bill, he left all of his receipts for the evening...i then asked him if HE WAS DRIVING HOME??
i will return because i like the food and will remind the waitstaff that i am the customer!