Pet Emergency Treatment Svc

12/04/11

Not a good experience

by anony001 at Citysearch

I feel that this place is most concerned with making money. The Doctor we saw was overactive and dramatic. I felt that she was trying to play on our emotions in an urgent situation to line their pockets. She was eager to run as many test as possible and then insisted she stay over night with an IV. She even went as far as to suggest we start her on a toxic and life altering medication for a completely separate issue that I didn't even bring her in for and that my normal vet had advised me not to do. She also did not even offer pricing until I asked and then acted as if I were a bad owner for not being okay with paying for things she did not need. My dog has these issues frequently and the treatment my local vet gives is very accurate and effective each time. That is how I know this doctor was way off. She seemed very inexperienced. I have seen several bad reviews on this place and a few that say they pay commission to doctors which means they make more money the more services they sell. The wait and time we spent for what little we had done seemed unnecessary. I will not being going back. Should have read the reviews first!

07/04/11

Do NOT take your pet here unless it is an extreme emergency!

by Bevfore at Citysearch

DO NOT TAKE YOUR PET HERE! I brought my cat in with an abscess. She was in severe pain, but the vet waited nearly an hour before giving her a sedative and then only b/c I demanded it. The staff was unresponsive when I heard my cat screaming. They refused to let her see me although I told them she was a rescue cat and very nervous around strangers. There were no other emergency pets present, and I still waited over 3 hours! The vet refused to give me a copy of the records for my insurance (They said they would fax them "in a few days.") They also had two toxic plants in the lobby where pets wait. Either they are incompetent or just don't care about animals. I shudder to think how they treat pets whose owners don't wait in the lobby and demand to know what's going on! Horrible, horrible people. Take your vet here only as a last resort.

04/17/11

Sun 4/17 Ginger and I said our last goodbye

by CT2702 at Citysearch

Ginger was transfered to the expert care of Dr. Piscitelli on Sat. He kept me informed as to what he found and explained my options. i received numerous updates and saw they were doing everything they could for her. When I chose to end her life on Sun. Dr P and the staff made me feel very comfortable and the experience as hard as it is to lose a loved one was done easily and peacefully in my arms.

01/01/11

Don't go here

by Noneya Biz at Citysearch

I tend to agree that money matters more than good care. After going here I had friends tell me they were sorry I had not called them first. They said this place use to be the place to go, but has changed management several times now. The staff was nice, but no one will ever convince me the vet did a thorough exam or that anyone even looked at my dog during the overnight stay. Had anyone taken five minutes with him, they would have seen that he was having severe muscle tremors when he tried to stand on his hind legs for more than three minutes. I had to take him to a second emergency room in Murfreesboro where the vet LISTENED to my dog's history of leg problems and let me watch as he examined my pet.

As I said the staff was very nice and the place very clean, but they made me think I was crazy and that ice cream in not cold. Pets and their owners deserve better care, especially in a time of crisis.

06/16/10

Truly blown away

by CSMobileUser2 at Citysearch

I am a student in a veterinary program. My dog was very hurt and I took her there to be treated. It was the best experience I have had. The vet was so sweet and good with my dog. He had the biggest heart I have ever seen. That is now where I want my career to be.