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Dentists >Rice, Kellye N DMD
1800 Mallory Ln, Brentwood, TN | Directions 37027-281835.958670 -86.816659
Round a month or so ago, I began experiencing pain in my mouth due to a problem with a tooth. I also started to have swelling in my throat. I called Dr. Rice on a Sunday afternoon because it has reached the level that I couldn’t wait until a business day. Dr. Rice was very concerned and wanted me to call the office for a work in. I was seen and plan a set up to do a crown and a root canal. By the next day, I became much sicker and ended up in the emergency room twice. I also had a salivary gland infection which was discovered at the last with a CT of the jaw. I returned to Dr. Rice, had the tempo-crown, a root canal, and finally the permanent crown. I had been about sick as ever in my life and Dr. Rice had informed of the seriousness of the infection on my initial visit. The care and concern I received from Dr. Rice and all of her staff was outstanding. I had extreme pain, but they helped to make a difficult situation much better quickly. I am very grateful for their care and the concern and I have a much greater appreciation.
My life has been marked by terrible dental experiences. Highly sensitive to pain, I found that most did not take me seriously when I told them I could “feel the drill”. It created a scary environment any time I had to have work done. Finally, after literally every cavity I’d ever had filled was a pain filled experience; I began having straight up panic attacks in the chair. I even had one dentist tell me during a root canal that I was feeling “pressure” not “pain”! All I could do was sob and was awe struck at the individual telling me what I was feeling, and not taking me seriously – when in feat I still had a live nerve. Dr. Rice understood my fears, took proper precaution to avoid panic attacks and provide a soothing environment for me. I still fear the pain I have often felt during dental work, but no longer fear.
I was listened to, cared for or taken seriously. Bravo!!
Every visit was kept comfortable in every sense, can’t wait to come back for a check-up.
I am always treated with respect. Treatment is explained and correct out in time.
This is my 8th year coming to Dr. Rice, always a pleasure. Good personal attention from Dr. Rice and staffs.
I love that Jureane really knows her stuff – her years of experience give me the confidence that my teeth are in good shape when I leave.
Staffs make you feel comfortable from the moment you enter the office, “Greets you with a smile.”
Before I started working in the dental field and my employment with Dr. Rice, I was not aware if the improvements that could be done to enhance my smile. I broke my two front teeth in grade school and had some sort of restoration on them since. They were not always something I was proud of so I hid my smile. I was so happy to get porcelain crowns shortly before I started high school. I didn’t realize how ugly they were until I joined the dental profession. Since then, I longed to straighten my teeth and get more natural looking crowns on my two front teeth. When I started working here I received a new patient exam and treatment recommendations from Dr. Rice that included just that. The process didn’t happen overnight but, eventually, my smile has transformed. After 2 years in braces by Dr. Kemp I was finally able to replace those old crowns with beautiful, all porcelain works of arts.
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