Such a beautiful store in such an older shopping center! Helpful people, designer items AND budget items (we mixed)....worth the drive!
Great customer service and they beat the internet pricing. We only asked that they match it! Highly recommend.
Went out of their way to make my mother's remodel project beautiful, affordable and did not try to upsell us! We went back afterwards for lamps and mirrors. Great customer service and really great pricing!
Great Customer Service AND they beat Internet Pricing!. Loved the store and their cat! Thought for sure they would be extremely high because it looked so upscale! What a treat to find a cute store in an old shopping center! They also actually spoke with us, asked us questions to help with our remodel and gave us a quote that beat internet pricing.
Great People, Great Selection, Great Store!.
Our builder insisted we shop downtown Nashville, We went on Citysearch and looked at feedback. The downtown retailer had such negative reviews and the follow up were so scripted! The positive feedback seemed to come from employees and look at the verbage, it is the same as the replies to the negative feedback! We decided to check out Essence Lighting.
I loved doing business at Essence.! They really cared and each of the sales people helped one another. The store had flowers, it was clean, the people were Great Great Great and the prices were so good. Highly recommend.
I love this store!.
I wanted a ceiling fan for a room I've been redecorating, and stopped in to compare prices. Although they had a fantastic selection, I ended up buying an outdoor light for my porch, and a lamp! I ended up putting a fixture on layaway and haven't even gotten to the room I'm working on!
Customer Svc A +
Prices.....absolutely competitive. Free would've been better ;-)
Lighting store in Hendersonville. Great Selection
BEST CUSTOMER SERVICE BEST SELECTION GREATEST BUILDING PARTNER!. We drove everywhere looking for lighting for our remodel. Our contractor sent us to the local Home Expo since we wanted an upgraded look. They were cumbersome and the guy in the lighting department wanted to also be our decorator. We left. Went to a big lighting retailer downtown. RUDE rude rude people. Did I say arrogant too? Essence Lighting never once asked about how much we wanted to spend. They were so helpful, they asked lots of questions, they left us alone to look around but kept in contact. It is apparently locally owned and they actually cared about their service. They made difficult decisions very easy.
Greatest home accessory & lighting store EVER. We were having our dream home built and were completely overwhelmed. Our builder suggested Lowe's/Home Depot or go all the way to a down town area lighting showroom. We went to the the big box retailer and got no service and a really bad selection. We went down town and the showroom people were rude and when they found out our budget, seemed really disinterested. They gave us a clip board and then never came to find us! Our real estate agent told us about Essence Lighting. HUGE selection! GREAT people! They came to the house to get a lighting list together for us, we showed them the style of our furniture/cabinet/granite and they were spot on with designs we loved! They were simply the best. The pricing was even better than Lowe's or Home Depot! After we moved in they even came out to help me select mirrors and lamps.
GREAT Customer Service - Instore and At Project Site!!.
We were relocating and needed help to pick out lighting, appliances, etc. Our builder sent us downtown to work with "his" lighting store. The first question was if we were building and what our budget was. Then the sales staff gave us a clip board! They were obviously too busy with the designers to work with us.
We drove back to the subdivision thru Hendersonville and saw Essence Lighting. We were greeted when we walked in! We were shown around! We were asked questions relative to our style, not our available dollars to spend. We made an appointment to have someone meet us at the house to help with selections. We felt engaged with the process without being patronized. Our experience from the selection to the delivery was informative, professional and actually stress free! The communication was great, the product was delivered on time and within the quote given. They even put light bulbs in each box and marked the boxes with the room it was to go in to so that the electricians and project manager would have no questions! You can not get that service at "box stores" and certainly not at the "old school" lighting store!
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