Budget Brakes

09/27/11

stay away!!!!

by mtvjackass74 at Citysearch

Ex wife had brakes done on a mini van cost $600.00, i was out of town told her to wait until i get home, i can do them, but she insisted to take the van to them. When she told me the price I about fell out, I could have done them for about 50 bucks, but anyway they were done, ok i thought, lifetime warranty, well after a yr brakes were going out and brought the van to them, wanted to charge me $60 to turn the rotors, WTF HAPPEN TO FREE LIFE TIME WARRANTY!!!!!! NEVER AGAIN!!!!!

06/29/09

Won't Be Returning

by dancer1101 at Citysearch

I visited this Budget Brakes thinking they could change my brake pads in a reasonable amount of time. I waited FIVE hours. (I wish I was exaggerating.) There was only three people in front of me when I came in. They also charged me $150 more than what was originally quoted on the phone. (They even tried to sell me another $200 of unnecessary work.)

Needless to say, I will not be returning. Unless you have nothing better to do than sit all day in the waiting room, I would recommend you stay away too.

• Pros: Friendly Staff
• Cons: Long Wait, Charged Over Original Quote

10/19/07

Females beware

by jwood0722 at Citysearch

My mother went to budget brakes for service. She was over charged way more then another company. She did not know much about brakes and was given many add-on sales. After reviewing the charges I called the Clarksville store and talked to Berry the store Manager. He must have had a bad conscience because when asked for the corporate office he hung up on me. I called back and had to ask him several times to give me the number. After 10 min he did but was reluctant. Talk to the owner which was very nice but I will never suggest going to budget brakes again in Clarksville with the store manager Berry there. My mother and I was given very bad customer service.

• Pros: They do good service
• Cons: They try to sell you add on sales

10/09/07

Fantastic In Every Way

by rontomed at Citysearch

Several months ago I became dissatisfied with Meinenke so I gave Budget Brakes a try and I am certainly glad that I did. With the coupons from their mailer I received an excellent price for replacing my front pads, shoes and wheel cylinders and resurfacing my rotors and drums. Today I took my vehicle back due to a clicking sound when I would apply my brakes. They found a bump inside one of my drums. After turning my drum again I was back on the road with no more problems with my breaks at no cost to me within just a short time. Everyone is human and these guys stand behind their work.

12/27/06

Very pleased with service

by hustle931 at Citysearch

This particular establishment was very friendly and knowledgeable. They brought me into the shop and showed me what needed work on my vehicle. I highly recommend and will definitely patronize again....and the bathroom was clean and smelled fresh.

• Pros: Clean restrooms, Customer Service
• Cons: none