Franklin >Health & Medical Services >
Dentists >Meridian Dental Centre
1800 Galleria Blvd, Franklin, TN | Directions 3706735.932291 -86.781399
It was hard to imagine finding a new dentist after relocating from another state. I can honestly say I was dreading it...but after receiving a personal recommendation, I gave Meridian Dental a try. The staff was nice, knowledgeable, and all around professional. Treatment was explained and options given for some concerns I was having, and they were able to offer me early hours so I could be treated without having to miss work. I have and would recommend this dental office to family, friends and coworkers.
Going to the dentist is not my favorite activity. BUT, given that, I must say that the experience at Meridian is as pleasant and comforting as it can be. From the receptionist to the dentist I am treated like a VIP...which I certainly am not. My hygienist is thorough but tender in her treatment and explanations about flossing and brushing. Dr. Harris is most professional and able to explain the issue in language I understand; and most thorough in explaining my treatment options. I especially appreciate that whether the hygienist or Dr. Harris is working, they explain what they are doing before proceeding. Understanding that helps me relax.
Not Recommended – I had a good experience while I was in the office. The Dentist was somewhat rude but, I was not looking to make any friends while I was there.
The problem was after I left the office. I had a wisdom tooth and a Molar pulled while I was there. Never having 2 teeth pulled before I didn't know what to expect. I had heard from friends that it was pretty painful so, I was surprised when they told me to just take Tylenol for the pain. I made it through the rest of the day with only a little pain. When I woke up the next day it was hurting worse and Tylenol was not helping much. I called the office and asked if they would prescribe something. The receptionist took my name and number and said she would talk to the Dentist. After 2 hours I did not hear anything from them so I called back. They then said they would call me in something right then. When I picked the medication up an hour later I noticed it did not say it was used for pain, only inflammation. I was reluctant to try them at first but, went ahead and gave them a shot since I had already paid for them. After an hour and still no relief I tried calling back twice and got no answer. I then gave up.
They made me feel like a junkie begging for dope. I know pain relievers are abused but, I was not asking for a 2 month supply of Oxycontin. I wasn't planning on melting them down and shooting up or selling them on the street to middle schoolers. I just think that a few 5mg hydrocodone would have made the 3 days after the visit a lot easier.
Dr Chapman is the best – I love going to Dentistry Plus. Dr Chapman's office staff are very kind and easy to work with. The office has a pleasant setting and is located conveniently in the Cool Springs mall. Dr Chapman is wonderful with his patients and understands that most people hate going to the dentist and treats you with kindness. I have chosen the best dentist and will not switch to anyone else.
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