Ron Hibbard Toyota

Recommends

donna1008

Joined 5 years ago

Friendly and Helpful. VERY friendly folks. VERY helpful. Don't understand the bad internet review here at all. I shopped online and found Mike the internet manager to be knowledgeable, helpful, and even funny at times. I spent a little more than I'd hoped to (when don't you?) but I got a great car and the payments are pretty much what I'd expected. I'll be back!

Recommends

down4itdean

Joined 7 years ago

Perfect Internet Shopping. The internet guy responded to my email within minutes, answered my questions, provided me with the sticker price for the car I asked about, and gave me a price at which they'd sell me the car. We exchanged two more brief messages (hey, I like to haggle) and I picked up my new Camry two days later. Quick, clean, uncomplicated and a good price. Perfect internet shopping.

Doesn't Recommend

cookieshelton

Joined 6 years ago

Rude Internet Service. I was not pleased with the service I received from the Internet Sales Manager. Im a single woman and did my research before shopping for a car. I believe dealerships are entitled to a reasonable profit and was interested in a fair process. I purchased a report from ConsumerReports which provides invoice prices and calculates destination fees etc. I used the recommended starting price for negotiations and received the following email from Mike Romanello, Internet Sales Manager. This was the only rude response I received after contacting several dealerships in the Nashville area.

Ms.........,

Ron Hibbard and I wish you the very best in your quest to buy a Camry, with navigation or without, at a price that is under invoice or even at invoice. We're sure that there is a dealership somewhere in the U.S. who will satisfy your needs, we're just not that the place. No hard feelings I hope. If you can't find someone to sell you a Camry at or below invoice, please contact us again. We'll be happy to sell you one at a reasonable, even modest, profit.



Thanks again for contacting us.



Best Regards,



Mike Romanello

Internet Sales & Business Development Manager

RON HIBBARD TOYOTA

1435 Nashville Pike

Gallatin, TN 37066