One of the best dining experiences we have had in Nashville - the paella was wodnerful - my wifes tuna was amazing - service was great - atmoshphere original - will return many, many times
The place is nice and the service was excellent. I would definitely go back & try more of their appetizers.
THE WORST EXPERIENCE EVER. I will have to put this evening under the catagory "you are not going to believe this". I walked in to join a birthday gathering of my friends only to be greeted by an extremely rude and border-line abusive waitress (i believe her name is April). As we started to go to our table, the sub-par valet service they have crashed one friends car into another and proceded to lie about it saying it was a "hit and run". Sad for him we actually had intelligent individuals in our party. As traumatic and unsettling as a wreak is of any kind the waitress continued her rude behavior rather than offering up any type of sympathy. When asked a question at the table about a food item being altered due to an allergy she bit the head off of the person and rolled her eyes. Not only was the service continually rude she constantly spoke loudly so all around would hear of her displeasure with our group or anyone for that matter. Its a sad day when you leave a restaurant upset, disappointed and disgusted. I am completely disgusted with the treatment and will never again darken the doors of this ...to use the term loosely..."restuarant"
rude staff, didn't even bother staying.... Went upon a friend's recomendation of the food with my husband for our anniversary and was told in advance that a reservation of 40 was coming in, so to hurry. When we went in, we saw the large patio of empty tables, came in and was greeted by the host, and noticed the reserved section nicely set up. I'm 7 months pregnant and the host asked if we were eating or drinking (?). I told him we were eating and would like a table. He didn't offer a patio table. He said "let's see what we've got" and whilst waliing with him noticed empty tables also not reserved in the bar area, and other people eating. He did not ask if we would like to wait until a table was available, he did not offer to seat us at a table in the bar ir patio area, instead he slapped the menus on the bar and said "here ya go!" like we should be excited. So my pregnant self tried to climb up onto the barstool. the menu was not impressive. Cheap cuts of flank steak for a not what it's worth and food that's on the Popeye's menu... the bartender asked what we were drinking, I looked at my husband and said lets go somewhere else, that I wanted a table. He thought it was the price, which was not the issue since we've spent 3 times more on sushi, it was the slapping of the menu's at the bar, when we wanted a table and there were clearly unreserved tables available, not to mention the host smelling like alcohol. Then the snooty bartender asked "what? Is it too expensive" when she should possible work on getting those teeth fixed instead...gross. I called the next day to speak with management or an owner, explaining what happened, also learning that the host is in fact not really an employee. The lady apologized and took my number. It's been two days. No one has called back. SHOCKER!
Altered Tip. don't you just hate it when you balance your checkbook, and find that you paid for dinner with your check-card, and it's not till you balance that you find out that the waiter changed your tip amount - added more for themselves!! Really hacks me off! Won't be eating here again. I consider this theft.
Horrible, Horrible Service. Went there for my birthday with a group of friends and was initially impressed with the decor and the menu options. The food was good and we were enjoying each other’s company until we were told to leave because they needed our table. To be asked to leave because of an improperly organized reservation schedule is one thing, but the tone in which we were asked lacked such tact that I was left EXTREMELY disgusted with my experience there. These sentiments were shared by all my friends so I am completely surprised by the reviews here that speak to their great service. As such, I would only recommend this place if you dont care about service!
mAmbu- Incredibly disappointing.
I'm writing to inform of my displeasure with my experience last night (Friday, April 30th) at this restaurant. Yesterday was my birthday and my family and I had plans to go to another restaurant, but upon seeing numerous bad reviews, decided to go elsewhere. I did some research and read a number of positive reviews about mAmbu, including how excellent the service was, which made me decide we would eat there. I was dressed up while my parents were dressed more casually. We arrived, and were quite impressed with the atmosphere. The guy working the valet station was incredibly friendly, and the hostess was very pleasant and sweet. After a couple moments, we were sat. I looked up to see a server who was an older gentleman talking to the hostess while looking in our direction. It was the same server who had budged my dad out of the way as he was going out the door while we were waiting to be sat. It was our first time being at mAmbu, but I've served at multiple establishments and found that the restaurant was hardly busy. Upwards of ten minutes later, we finally had a server come to the table. My parents mentioned that it was my birthday, and he said, "Oh, alright. Well happy birthday." He said he had to go get water, and then about another five to ten minutes later returned and poured our water. He said he would be back with us in a moment, and proceeded to go spend the next ten minutes on the patio talking to tables. Finally, he returned and asked if any of us wanted a cocktail. We said no and he said he would give us some time to look over the menu and promptly began to walk away. My dad said that he thought we were all ready to order and the server again mentioned giving us some time. My dad began to ask if I was ready as I was the only one still undecided, at which point the server interrupts him and demands we give him "a minute". The entire time we were in there, we were either ignored by our server or talked to incredibly rudely and he talked to us as if we were stupid. Finally, I decided that I was incredibly displeased that the server was providing me such a terrible experience AFTER acknowledging that we were there for my birthday dinner. Five minutes after the server had demanded a minute, we stand up and begin to walk towards the door as the server is coming back in. My mom mentioned to the hostess that we were leaving and the hostess wished us a good night and mentioned that we were leaving to the server. He looked rather unconcerned that we were leaving and said nothing as we were walking out. The guy manning the valet station was once again incredibly friendly and apologized for our terrible experience and said he regretted that we had not enjoyed it, and then wished us a great night.
It's quite a shame that you have such a terrible server on your staff to ruin what could AND should have been an incredible experience. Perhaps you should put the valet on your serving staff and have the guy who's obviously incapable of treating people respectfully in what is fully a service position doing something that requires minimal contact with guests.
Excellent Everything. We simply loved the atmosphere, service , food, drink and the warm feel of the old house.We will go back and back to enjoy the flavors and service of sweet and intelligent people who waited on us. Enjoyed it very much.
best salad ever. Loved the food! I'm not a big salad person, but the waiter recommended the salads to a friend and I, and both of us loved em! (Friend not a salad person either). She doesn't like hummus either, but she liked Mambu's. Great outdoor seating, great location, great food, great service!
Sorry to say.
My boyfriend and I went to eat at Mambu recently, and sadly it was a terrible experience. We went on a Tuesday night, so its was not busy at all. Our waiter would leave for large chunks of time and not even bother to check on us. It took us almost 30 minutes to track him down and give him our food order. By the time he brought our food, which was over an hour into our time there, we were totally out of water - which he never refilled the entire time we were eating (even after multiple requests). My boyfriends paella was ridiculously soupy, and the rice even tasted like spoiled seafood. My chicken dish was supposed to be that sweet/hearty type dish with chicken, figs and dates. Somehow the cook thought it would be a good idea to toss in some random big green olives - which did not fit in the dish in any way.
We had never eaten at Mambu before, and were really excited about trying a new place. Unfortunately we were grossly disappointed and felt like it was a total waste of $60. We won't be back.
PS - I hate writing terrible reviews, and actually this is my first. I just value honest opinions and look to reviews often for advice. I am just hoping no one else has as bad of an experience as we did.
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