Studio 201 Salon and Day Spa
Hermitage, TN 37076
Phone: (615) 889-8893
Message from Studio 201 Salon and Day Spa
We are proud to announce that we are now under New ownership/Management
- Aveda/OSIS-Bonacure/Pevonia
- Facial Treatments, Massage
- Highlighting
Instant Offers
Paid advertisement by Studio 201 Salon and Day Spa.
Editorial Description for Studio 201 Salon and Day Spa
Luxurious destination for all manners of pampering, includes full-service salon styling, massages and waxing.
User Reviews for Studio 201 Salon and Day Spa
05/03/2008 Posted by highlydissatisfied
I went 2 weeks ago and got a facial. i scheduled an appointment for the specific facial as stated in the brochure. I went and got the 60 minute $75 facial and was slightly satisfied. After the session i went to the reception desk and told her I wanted to make an appointment for 2 weeks for the same facial. I went back today and nstead of the one i wanted, i got a 30 minute facial for $75. I complained about it not being what I wanted and even pointed it out in the brochure. The receptionist was arguing with me and saying I must have told her the wrong thing when I initially made the appoinment. I was not going to keep arguing with her. I am not an idiot, I know what I asked for. Instead of making it right she argued with me and was trying to make excuses. I will not go back and I will tell everyone I know that it is a very unorganized place. Small business make it because of word of mouth, u need to try to keep your customers happy and if u make a mistake, make it right and dont argue. I am highly irritated and very mad that I had to pay for something I did not want. Do not go there of if u do beware.
04/30/2008 Posted by serendipityajl
So, I thought I'd give this place a shot since the reviews were so great. From the moment I walked in,I did not have a good feeling. They looked scared to see me. The younger woman did a great job on the older woman she was working on,but my stylist did not listen. I have longer hair and wanted to keep it that way since my wedding is in two months and I need longer hair for the wedding updo I want. I showed her pictures,I explained in detail what I wanted..which was just a trim!Well,she took my hair above my shoulders and gave me botched bangs that actually start at the back of my head(but only on one side) I just wanted a trim!!! Just a centimeter off! Now it's uneven,layered unevenly and too short to have it the way I want it for my wedding. I'm not the type of person to say I don't like it,but I should have. She noticed it was horrible,too and told me that I'd just get used to it! And I didn't even get fifteen percent off as a new client! So sad :( . $40 for a horrible haircut is not worth it. Beware!!!
Pros: well,I liked the decor of the place?
Cons: everything else..
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