Bobbie's Dairy Dip

Go for the shakes...skip the food. We have been going to Bobbie's Dairy Dip for a few years now...without a doubt, the best ice cream/shakes in Nashville. Well worth the trip for anything frozen. The food, however, sucks. It sucks about as bad as the customer service. On two consecutive visits, my wife ordered a sandwich, and on both occasions, it was horrible. The burgers are okay, but nothing you couldn't get at Burger King.

It's definitely worth a visit, but the have to fix their staff before they will become an enjoyable place to eat.…

The employees have no sense of customer service or manners!. I just left their tonight angry as I could be. I stood there and asked about a couple of menu items as the girls behind the window ignored me over and over again. I finally asked if they were taking orders at that window and was told the kitchen was closed. I was angry when I walked away thinking they could have told me that when I asked about the food. As I walked away I could hear them laughing. When I looked they were looking out the window at me laughing and giving each other high fives. I decided to tell the manager about it. She was the most smart assed person in there as she had an answer for everything. "They are happy to be working", she said. And then told me the kitchen closes an hour before the stand closes. It was 8:20 pm. She even gave me this look like I was weird for saying something about the girls actions. These people are the definition of West Nashville trash. If they don't care how their employees act, what does that say about how they prepare their food. I WILL NEVER GIVE THEM MY BUSINESS AGAIN!…

Worst Service Ever!. It has been almost a year since my one and only visit to Bobbie's Dairy Dip, and I'm still as angry as I was then. Maybe writing this review will help. My husband and I had finally decided to try Bobbie's Dairy Dip after living in Nashville for a couple of years. From the outside, it appeared to be a fun place to eat with the bright, happy colors all around. However, we quickly saw how looks can be deceiving...

I ordered a grilled CHICKEN sandwich but received a grilled CHEESE sandwich. When I tried to return my order by saying I had ordered a grilled chicken sandwich, I was told "No, you didn't. You ordered a grilled cheese sandwich." I was then informed that I would have to order an additional sandwich in order to get what I had ordered in the first place.

I have never encountered such rude staff at any other restaurant in Nashville or elsewhere. Yes, the place is cute, but it looks just as cute when I drive right past it and go somewhere with decent service.…

Horrible Service. Living in Nashville for close two years, we have been loyal Bobbie's Dairy Dip customers for almost as long. Stopped by on our way home from the store on a hot spring day to get some shakes and cheese fries. After 40 minutes and still no food or drinks we finally asked for our money back.

The place was packed, so it's understandable that there is a short wait, but this was ridiculous. To add insult to injury, many of the staff's friends showed up and started chatting with the servers. It was surprising how quickly these people received their food. People in line behind us got their fries before us and yet we still had "a huge order in front" of ours.

Bobbie's receives a two solely based on my past experiences before tonight. However, they will never receive my business in the future.…