05/21/08

Okay

by walfigi

We took our 4 year old daughter to Rainforest Cafe for her birthday. It is your typical theme chain dining establishment. Overpriced and flashy and the food is average. Nothing special.

• Pros: Good for Kids
• Cons: Food is not that great and very expensive

05/18/08

AWESOME!!!

by Jeffsneads

The service was excellent and the atmosphere was AWESOME. My 5 year old son was captivated by the sights and sounds. The service was great and you must order a VOLCANO!!!!!!

• Pros: awesome

04/20/08

Very bad customer mistreatment

by Palaguin

I was badly treated at the Rainforest Cafe in Nashville, Tennessee, next to Opryland, today. The waiter being mediocre at best was least of the problems. Even through the other advertised catch to getting five dollars off the Awesome Appetizer was to be a Safari Club member (which I am), they insisted I had to buy an entree to get it, and with that thing, I didn't need an entree. I settled for a pasta dish with Italian Sausage, a marinara that didn't taste that good then, and hours later, still tastes awful. Plus, there was a very bad brat sitting five feet behind me and to the right, who was constantly screaming, jumping on his chair, and getting in every patrons way by playing around the tables. I couldn't enjoy my food, as mediocre as it was. Granted, a Rainforest Cafe trip has noise to be considered into it, due to thunder crashes, and apes and elephants making their presence known. I told the brat twice to shut up, which the bad mother didn't appreciate. The second time, I had three twist get in front of my table, saying they didn't like that I dared to speak up about that brats bad behavior (there were adults in front of me who thought that brat was cute; obviously bad parents). Then came a manager, who decided that 3on 1 meant the one had to be wrong, so he refused to let me finish my meal, and forced me out. He did not care when those three goons spouted off at me, but if I chose to address them back, he wanted to stop me. Fortunately, I didn't have to pay, but I told that stupid manager I would inform his boss, and let what happened be known online. Which I have now done.

I would have paid for my meal, and as I needed to buy something for my Mother (who's birthday was soon), that manager cost his company $40, and potentially more, as now I don't want to go back there unless I get an apology. If he was intelligent (which he wasn't), he would have simply helped me move to the uncrowded bar, and separated the patrons who clashed with others: