Franklin >Viking Store
Viking is extremely pricey and poor quality.
Since my new reasearch is limiterd to just 3 items I picked: kniffe sharpers, choppping boards and salt and pepper shaker, something we all have used. I purchased similiar items from the Viking store and 2 major chains.
To my surprise the Viking items were far more expenseive for the same item:
Salt shaker: Viking was 35% higher for same item
knife sharper: Viking was 28% higher for same item.
Choppping board:Viking was 33% higher for similiar item.
I think the reason is that you are paying for the Viking name, which has gone down hill since its inception.
I think all three of the items worked the same and had the same look, but who wants in today's economy to throw money out the window.
Conclusion: Shop and compare and certainly do not purchase any item from Viking unless its an emergency. The reason the Viking is so much more expensive is that the manufactures of these items have passed huge cost savings onto other vendors who have larger buyer power and they in turn pass these hugh saving onto the consumer.
I will in the next month do shop comparions on 4 other items and post the rusults.
FYI: there is a new kitchen store on Main St in Franklin called the Curious Gourmet, which sells gas ranges and kitchen accessories. I will try to include them in my survey.
A MAJOR RIP OFF: VIKING RANGES. BUYER BEWARE.
We had purcahsed a viking range.. big mistake. One of the burners worked only half the time, and the other two gave off un uneven cooking height, which when we complained, they said was normal. We called an expert in and we wert told it was a manufacturing defect. when we called Viking back, they told us it was past the warranty date and we would have to live with it..
My neighbor purchased a similiar item at Lowes and one half the cost and its a jem. I wish I had shopped around as now I am stuck with a piece of garbage.
I have owned several Viking ranges over the years. but what has happened is that Viking quality has gone way down, customer service is non existant, and the prices have gone way up in comparison to the competition. I should have shopped around instead of wasting thousands of dollars.
WARING TO ALL: DO NOT BUY ANY APPLIANCE FROM ANY VIKING STORE.!!! YOUR WILL BE SORRY AND BE RIPPED OFF.
STAY AWAY FROM THE VIKING STORE IN FRANKLIN TN AL ALL COST.
MY HUSBAND AND I WENT TO LOOK FOR SOME POTS LAST WEEK. WE WENT OVER TO THE VIKING STORE AT THE FACTORY ON SUNUDAY JAN 16, 2011 AT 3:10 PM TO PURCHASE THEM, AS WE NEEDED THEM SUNDAY NIGHT. WE CALLED TO SEE WHAT THE SUNDAY HOURS WERE AND WERE TOLD 12-4. THE SIGN ON THE OUTSIDE DOOR ALSO SAID THE SUNDAY HOURS WERE 12-4. WE WENT THERE AT 3:10 PM AND THE DOOR WAS LOCKED. THERE WAS A GIRL SITTING BY THE CASH REGISTER WHO SAW US BY THE DOOR BUT SHE COMPLETELY IGNORED US AND WOULD NOT COME TO THE DOOR. WE WAITED ANOTER 20 MONUTS AND KEPT KNOCKING ONTHE DOOR. ALL THIS IDIOT DID WAS LOOK UP AT US AND NOT MOVE OFF HER CHAIR. WE WERE FORCED TO LEAVE AND TO SOME WHERE ELSE. GUESS WHAT? IT WAS A BLESSING IN DISGUISE. WE FOUND THE SAME ITEM AT TARGET FOR 40% LESS PRICE. WE FOLLOWED UP OUR HORRIBLE EXPERIENCE BY WRITING A LETTER TO KEN FORTNER AT HADCO IN ATLANTA.... GUESS WHAT THIS KNUCLE HEAD DID?? THAT.S RIGHT HE COMPLETEL IGNORED OUR LETTER. AND NEVER GOT BACK TO US .. NOT SURPRISED
TO MAKE A LONG STORY SHORT NEVER, REPEAT NEVER GO INTO THE VIKING STORE ON FRANKLIN ROAD OR ANY OTHER VIKING SOTRE IN THE US FOR ANY ITEM OR COOKING CLASS. NOT ONLY HAS VIKING'S SERVICE WENT DOWN TO ZERO, SIMILIAR PRODUCTS ARE NOW AVAILABLE AT OTHER STORES FOR A FRACTION OF THE PRICE.
I have been attending The Viking Cooking Classes for the past 3-4 years and learn something new with each and every class. The instructors are top notch, the recipes divine and I love tasting the final product with a little vino!
Love you all, especially Brande!
avoid if possible.. I purchased two classes for my husband as a wedding gift. He has expressed interest in cooking and I found that this school offered a great selection of classes and found two that I knew he would love. The prices however were still on the high side compared to other classes I found in the area. He attended the first class and had a great time. But when the next class was coming up he was interviewing for a few jobs. He was offered a job (on a friday evening) and was asked to please start on that Monday (the class was tuesday). We both worked Saturday and Sunday during the hours that the Viking School was opened. We looked online and couldn't find any information about canceling or rescheduling a class and from his last class he remembered someone calling out THAT MORNING and rescheduling with no problem. anyway, since we called 24 hours before and not 48 we were told we were out of luck and the $70 I spent on a gift now was a waste. They refuse to work with you and will NOT refund any class even if it means losing a future long time student. It is an awful business, they never returned calls for over a week and then blamed it all on us. We are young and don't have a lot of money and they refused to recognize this. Do not go to them. It is a complete waste of your time and money, especially if life happens and something else comes up.
Amazing cooking classes. I was dragged into taking a class, and wasn't very excited about it. To my surprise the class, led by Chef Jamie Watson, was incredibly good. I thought I was a decent cook before this, but I learned tons of new information. I immediately signed up for more sessions. While the hands on classes are expensive, you get to eat what you prepare, and the food is plentiful. I'm frugal, but I think the classes are definitely worth the price.
If they cancel your class, don't reschedule, take the refund. I understand the need to have, and stick to, refund policies, but in our case they canceled our class because it wasn't 100% full. Both of us being busy people, we had taken the afternoon off to ensure we could make it, so when they cancelled it and asked us to pick another class, we picked the only other one we would have a chance of making it to in the next four months. On our way to the class we were running late due to an expected, but very needed, parent-teacher conference, which in turn put us in terrible traffic. We called and notified them that afternoon before the start of the class that we would be about an hour late at best and asked to reschedule. They were not as understanding and flexible with our change of plans as we had been with their's and insisted that the small amount of bulk food they had purchased for the class cost the same as the total price tag of the class and therefore could not reschedule us regardless of our situation. Point being, they are nice people and they have good products, but if they cancel your class, take the money and don't reschedule, you can always reschedule and pay for the class with that money later without the risk of losing your hard earned cash.
The place to go for a cutting-edge kitchen..
Foodies needing a bright red spatula or a state-of-the-art stainless steel oven come to drool. Zesters, paring knives, dessert tins, cookbooks, dish towels--this is the place to go for a cutting-edge kitchen. In the back of the store, a cooking classroom teaches the curious about culinary basics. Outside, a whopping, eye-popping grill will make any barbecue chef blush. Besides the gadgets and glassware, there's also the magnificent Viking product line.
A "metropolitan" taste. Wow! Who would have thought, while driving down Franklin Road, that they would spot a Viking Culinary Center? This jewel, with only nine other culinary center locations in the U.S. (Dallas, Atlanta, Philadelphia, etc.), has a location in the historic Factory retail center, in posh little Franklin! Now, to be honest, I am horrible at cooking and have no skills in the kitchen... but I have had an unbelievably great time taking classes at the facility with my friends and family when they come to visit. For those who are great chefs, I challenge you to think of something related to cooking that you can't find at Viking. The center hosts a friendly environment and is also frequented by travelers in the area. Go to have fun and go to meet new people as well!
Awesome Staff!. This store is a little bit of heaven. The best cookware and accessories anywhere. The cooking classes are a wonderful. Best thing about this place is the staff... friendly, knowledgeable... guaranteed to brighten up your day! Well worth the short drive into Franklin from Nashville.
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