09/06/09

Terrible!!!!

by Tonytim

@ about 7:30 today I went to Jackson's ON AN EMPTY STOMACH (important later) with my friend and his fiance. My friend and I both decide to get milkshakes and my friend's fiance decides to get the cookie dough eggroll. The milkshake tastes odd. Worse than a McDonald's milkshake. But not odd enough to make me suspect anything. I'm very shocked that they are trying to charge me $4 for this.

By the end of the meal I feel terrible. I felt like I wanted to hurl. I drink a glass of water. Kind of shrug it off. Within 40 minutes my stomach is churning horribly and I run to the bathroom for one of the most violent sh-ts I have ever taken. I text message my friend and he says he is having, at the exact same moment, the exact same reaction. I don't know if they did something to our milkshakes or not, but we both had violent reactions. So it's very obvious to me, since we were both on an empty stomach and we both had the same reaction and my friend's fiance had no reaction that there was something wrong with the milkshakes.

Unfortunately, this isn't the worse part of the story. I go back after dropping my friend off at the airport to go get my money back. I find and tell my waiter and I watch him spend five minutes telling the general manager what is going on. (Seemed fishy) The general manager comes over and REFUSES to refund my money. I spend 5 minutes calmly explaining why he should give me my money back and he refuses. He also refuses to provide me the phone number of the owner or his higher up.

I'm staring at this guy like he is crazy. Not only is he refusing to refund me for his restaurant's blatant mistake, but then he won't allow me to contact anyone over him to explain how ridiculous this is.

He then tells me to walk outside with him and the entire waitstaff SURROUNDS ME LIKE THEY ARE GOING TO JUMP ME. With one of the waiters walking behind me, trying to instigate a fight. Absolutely ridiculous.

With the overcharging situation others have talked about and this specific incidence I don't understand why you would ever give them your business. It seems like its safe to say that it's a pretty sketchy place.

• Pros: ??
• Cons: Read the story.

08/21/09

Another Overcharge

by deedaug

Add another strike in the con column. They overcharged my credit card too. I was willing to see it as an accident except there are others who reviewed with the same complaint. Unacceptable.

• Pros: none that outweigh their overcharge habit
• Cons: overcharged CC

07/30/09

LOVE IT!!!!

by FLYINGGSD

I love it here... Every time I come to Nashville.. it is a must to go to Jackson's Bar & Bistro..

Great food and drinks... And the staff is always great..

• Cons: Parking