Carmike Thoroughbred 20

Customer Service Lacking. Big-D theater was not working correctly.....the manager (named Heather) was resistant to give a refund after the movie showing went black several times during the show, also the color was in sepia like color for the first half, then in strange brilliant colors and finally normal color (I think.). Eventually she did refund our $25 (for two tickets) but was not polite or pleasant about it. Her response was, "you watched the movie". Sad to see such a lack of customer service at a nice place like this. We go here all the time.…

Unfair to Employees. For months if not years, this theater mgmt team (and I use the term looslely) has abused their minor employees by working them off the clock and shorting their hours on their checks. Unhappy employees and constant employee turnover due to this unfettered abuse leads to a very unopleasant movie experience.…

Worst movie going experience ever, and I didn't see a show.. My husband and I attempted to attend a movie at Carmike on Saturday Night. The ticket sales girl was rude and disrespectful. The bathrooms were horrible, my husband had to walk across the street to the McDonalds to use the rest room due to the condition of the place. When I called the manager to complain about the facilities while he was polite I left with no real sense that he even cared and no apology was offered. I will be keeping my business in the Spring Hill area moving forward.…